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This position is responsible for providing exemplary customer service, assisting patrons at the circulation desk as needed, acting as a Business Office liaison to manage patron accounts and recover materials. This position manages the library's textbook reserves collection and provides statistical reporting and analysis. It manages the library reserves collection, maintains the current and past serials collection and recommends new subscriptions. This position may initiate and influence changes to library policy and procedures and improvements to physical space. It reports to the Assistant Director of Library and Head of Public Services (ADLHPS).