Library Services Specialist II

City of Billings • Billings, MT

407d • $33,280 - $36,691

About The Position

The Library Services Specialist II provides mid-level administrative support to the library department, assisting with various operational tasks including circulation services, children's programs, and reference support. This role requires proficiency in computer applications and the ability to work independently under management guidance, making non-routine decisions within established procedures.

Requirements

• High school diploma or GED
• Two (2) or more years of combined education and experience, or equivalent
• Strong interpersonal skills

Nice To Haves

• Experience with city government
• Knowledge of department or function operations

Responsibilities

• Perform a variety of circulation duties including checking materials in, registering and updating patron records, and sorting materials.
• Renew library materials for patrons over the phone, compute and collect fines, and balance the cash drawer.
• Sort, shelve, rearrange, and maintain library materials, including cleaning and maintaining audiovisual materials as needed.
• Assist in the preparation of materials for children's story times and other programs, and maintain special displays of high-interest reading materials for children.
• Provide general information services to library patrons, assisting them in locating and using library materials, equipment, and services.
• Enhance customer experiences through positive interactions and value-added services.
• Answer telephones, renew materials, reserve rooms, and assist with queries within the scope of responsibility.
• Deliver occasional story times and baby story times under the direction of the Children's Librarian.

Benefits

• Full-time position with a competitive hourly wage
• Work schedule includes evenings and weekends occasionally

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED