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County of Door•Sturgeon Bay, WI

2d•Onsite

About The Position

This entry-level position supports the public library’s operations by performing routine clerical and physical tasks that maintain accessibility and organization of library materials. The Library Page ensures orderly collections and facilitates a welcoming environment for patrons by shelving materials, assisting with circulation, and supporting general library functions.

Requirements

Organizational Skills: Sorts and maintains materials using established systems with accuracy and attention to detail.
Customer Service: Interacts courteously and effectively with the public to support positive library experiences.
Communication: Listens, speaks, reads, and writes clearly to understand and share information with staff and patrons.
Adaptability: Adjusts to shifting schedules or tasks as needed to meet operational demands.
Technical Proficiency: Learns and uses library software and basic office equipment to complete assigned tasks.
High school diploma or current enrollment as a student in good standing (minimum age 16).
No prior experience required.

Nice To Haves

Previous experience working in a library or customer service setting.
Familiarity with library classification systems and basic computer applications.

Responsibilities

Sorts and shelves returned library materials according to established alphabetical and numerical systems to ensure accurate and accessible collections.
Reads shelves to verify alphabetical and numerical sequence, straightens materials, and relocates misplaced items to maintain collection integrity.
Assists at the circulation desk by checking out and clearing materials, accepting payments, and entering transactions into the library system.
Issues library cards by verifying patron information and entering data.
Files materials and records using standard classification and indexing practices to maintain organized and retrievable documentation.
Answers incoming phone calls and directs inquiries to the appropriate library staff to ensure timely patron support.
Acts as a messenger within the facility to retrieve and deliver requested items from stacks or storage areas.
Meters and processes outgoing mail to facilitate communication.
Provides basic assistance to patrons in using library equipment and technology to support digital literacy and engagement.
Performs other duties as assigned to support library operations and staff.