Library Outreach Associate

Cps Hr Consulting • Eaton, CO

101d

About The Position

The Library Outreach Associate performs entry-level duties including but not limited to: frontline customer service, answering reference questions, readers' advisory and technology questions, circulation tasks, programming assistance, and other duties as required to ensure the success of the organization. This position requires regular evening and weekend hours and reports to the Library Assistant Manager.

Requirements

• One year of progressively responsible public service, library or related field experience required
• Excellent oral and written communication skills
• Knowledge of standard library operating procedures, methods and philosophies
• Background and knowledge of literature, media and library services
• Strong customer service skills
• Ability to work with and relate to all ages, identities and backgrounds
• Ability to provide programs and public presentations to groups of varying ages
• Working knowledge of the library's computer system, digital resources and maker technology
• Ability to use computer software, such as Canva and Adobe, to prepare materials for marketing and promotion
• Ability to establish effective working relationships with library and town coworkers
• Ability to perform job duties during relaxed or stressed activity levels within the library
• Ability to work independently, multi-task, meet deadlines and to constructively problem solve
• Welcomes diverse populations, including but not limited to cultural, racial, economic, and ethnic diversity

Nice To Haves

• Experience providing customer service to diverse individuals and groups
• Spanish language proficiency
• An equivalent combination of post-secondary education and experience may be substituted for the degree on a year for year basis

Responsibilities

• Delivers outreach programs and services to all ages
• Drives the library bookmobile
• Works closely with community partners to coordinate services
• Creates marketing materials and social media content
• Supports the work of volunteers

Benefits

• $500 annual wellness allowance
• $5,250 annual tuition reimbursement
• Access to ongoing professional development opportunities
• Full health, dental, Gap insurance, long-term disability, short-term disability, life insurances
• Retirement contribution packages
• Generous vacation and sick leave policies
• Supplemental benefits including vision, accident, cancer, additional whole and term life insurances and flexible spending account (FSA)
• Employer will match 50% of employee contributions to the optional 457(b) plan, up to 1% of the employee's compensation

What This Job Offers

• Career Level: Entry Level
• Industry: Professional, Scientific, and Technical Services
• Education Level: Associate degree