Federal Work Study - Library Monitor

Laboure College•Milton, MA

60d•Onsite

About The Position

Only applications for those with Federal Work Study funding at the college will be able to apply successfully. The main focus of a Library Monitor is to interact with students, faculty, staff, and community members and respond to their needs. Library Monitors provide customer service, answer questions, check out books and other materials, and perform technical and administrative tasks. They must also enforce library policies within their peer group and adhere to library rules and regulations.

Requirements

Only applications for those with Federal Work Study funding at the college will be able to apply successfully.
Enforce library policies within their peer group and adhere to library rules and regulations.

Responsibilities

Provide prompt, calm, courteous, and welcoming customer service to patrons (students, faculty & staff) at the Lending Services Desk
Perform circulation (checking in and out) related tasks
Participate in the handling of reserves, including accepting items for reserve and discharging items from reserve
Perform reserve item shelf-reading
Provide basic technical assistance on the use of copiers, printers, computers, internet and software
Provide basic technical assistance on the use of internet-based library resources, including the library website, the library catalog and online resources
Perform administrative duties, such as answering the phone, taking messages, sorting mail, and directing patron inquiries to the correct area
Participate in professional development and in-service as assigned
Adhere to all library, college, state, and federal policies, including the Family Educational Rights and Privacy Act (FERPA)
Other duties as assigned