Library Information Assistant- 125th Street Library

The New York Public Library • New York, NY

428d • $48,839 - $48,839

About The Position

The Library Information Assistant at the 125th Street Library plays a crucial role in providing exceptional service to patrons of all ages. This position involves assisting with information queries, providing circulation services, and supporting outreach and programming activities. The ideal candidate will be a creative customer service expert passionate about helping individuals explore library resources and discover new interests.

Requirements

• Bachelor's degree required, preferably with a strong, well-rounded liberal arts background.
• Successfully demonstrated public service experience with the ability to work well with a diverse patronage.
• Demonstrated interpersonal, oral, and written communication skills.
• Successfully demonstrated ability to work as part of a team.
• Appreciation of literature and desire to encourage reading in others.
• Strong organization and planning skills, including the ability to perform multiple projects or tasks simultaneously.
• Strong computer and other related technology skills, including MS Word, Excel, PowerPoint, Google applications, PCs, Macs, and e-reader devices.
• Demonstrated knowledge of computer services including online searching, social media, and reference resources and databases.

Nice To Haves

• Experience creating, conducting, and/or participating in community training, programming, and outreach preferred.
• Spanish Language Proficiency.

Responsibilities

• Provides circulation/reference service and instruction to library patrons of all ages using print, media, and digital resources.
• Answers questions from the public in person, over the telephone, and electronically.
• Performs community outreach to promote and increase public participation and use of library services.
• Assists in planning and delivering library programs for children, teens, and/or adults.
• Instructs patrons on the use of the Internet, computer applications, and other Library services.
• Assists with fines & fees management, collection development/weeding, reserves, and opening/closing procedures.
• Ensures patrons follow library policies and procedures.
• May take responsibility for the facility, staff, and operations in the absence of the Library Manager.
• Performs other related duties as required.

What This Job Offers

• Job Type: Full-time
• Industry: Web Search Portals, Libraries, Archives, and Other Information Services
• Education Level: Bachelor's degree