Library - Director I

Library Systems & Services•Farmers Branch, TX

2d•Onsite

About The Position

The Library - Director I supports the LS&S mission, vision, and values through exceptional leadership and dedicated customer focus. The Library - Director I is responsible for ensuring contract requirements are met in a single-location library system. The Director will lead a team of library staff members who are committed to creating a thriving library in the heart of their community. The Library - Director I will be responsible for building a strong partnership with their local official(s) and managing the customer relationship. Library contract value up to 1 million dollars.

Requirements

MLIS degree is required
Experience analyzing and applying financial reports and library-related data (usage, demographics, trends, etc.)
Basic knowledge of programming and financial management
Experience in a role that requires frequent interaction with patrons, fulfilling the requests of patrons, and responsibility for addressing patron issues, questions, and suggestions
Demonstrate a willingness to be flexible, versatile, and/or tolerant in a changing work environment while maintaining effectiveness and efficiency (Adaptability)
Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others are consistent with these standards and align with the values of the organization (Behave Ethically)
Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization (Build Relationships)
Speak, listen, and write in a clear, thorough, and timely manner using appropriate and effective communication tools and techniques (Communicate Effectively)
Develop new and unique ways to improve the operations of the library and to create new opportunities (Creativity/Innovation)
Anticipate, understand, and respond to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters (Focus on Client Needs)
Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness (Foster Teamwork)
Positively influence others to achieve results that are in the best interest of the organization (Lead)
Assess situations to determine the importance, urgency, and risks, and make clear decisions that are timely and in the best interests of the organization (Make Decisions)
Set priorities, develop a work schedule, monitor progress toward goals, and track details, data, information, and activities (Organize)
Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results (Plan)
Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem (Solve Problems)
Assesses options and actions based on trends and conditions in the environment and the vision and values of the organization (Think Strategically)

Nice To Haves

One to three years of supervisory experience preferred

Responsibilities

Manages with integrity, honesty, and knowledge to promote the culture, values, and mission of LS&S and creates thriving libraries in the heart of our communities
Evaluate library environments and key operational indicators to identify problems, concerns, and opportunities for improvement
Reports regularly to the VP of Library Operations and meets weekly with VP via ZOOM on a set schedule
Coaches library staff to help achieve operational goals
Monitors and manages staffing levels
Develops the library team to deliver excellent customer service and patron experiences
Evaluates and supports the performance of library staff
Implements action plans that meet operational and organizational objectives
Keeps current with library trends, issues, and technology as well as political, economic, and demographic issues that may affect library services and advanced programming
Plans and executes local, regional, and company initiatives to achieve both operational excellence and business results; follows up consistently to ensure accountability to plans
Utilizes existing tools and best practices to ensure effective library operations
Utilizes and helps Library staff utilize management information tools and analyzes financial reports and other library-related data (usage, demographics, trends, etc.) to identify and address library system trends and issues
Oversee the selection, acquisition, and processing of library materials to meet public needs within the structure of library selection policies and budgetary limitations
Responsible for the local management of the customer relationship (city/county officials, governing boards, library boards)
Regularly solicit client, other stakeholder, and patron feedback to understand client needs and the needs of the local community
Establish a positive, healthy, and safe work environment in accordance with all appropriate legislation and regulations
Oversee the implementation of the human resources policies, procedures, and practices
Know, understand, and administer the American Library Association’s Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library. In addition to these freedoms, support client discretion of materials available at your local library(ies)
Follow all legal and policy requirements related to patron privacy and custodianship of patron records
Other duties as assigned