Library Computer Lab Technician (Part-time)

Part-time - Entry Level

Austin, TX

Educational Services

About the position

The Library Computer Lab Technician supports library operations by assisting patrons with scanners, computers, sign-in procedures, applications, Canvas, library databases, reading lists, Wepa printers, and internet access. The technician monitors equipment for damage, tampering, or loss, ensuring copyright notices are present on all duplicating equipment.

Responsibilities

• Performs work in the support of the library providing patron assistance in the use of scanners, computers, sign-in procedures, applications, Canvas, library databases, reading list (formally e-reserves), Wepa printers, internet access, etc.
• Monitors library equipment for damage, tampering, or loss; ensure copyright notice is on every piece of duplicating equipment.
• Performs minor troubleshooting on computer lab equipment; reports to key personnel.
• Reports major hardware and software problems through Information Technology Department ticketing system; reports to key personnel.
• Assists AT/IT with installation and upkeep of software and computer technology; places 'out of order signs' on sections that are being updated.
• Position provides friendly and efficient basic library services to patrons at the circulation desk.
• Provides printer maintenance including toner installation, printer troubleshooting, printer settings adjustment, paper jam removals, toner cartridge installation and reloading paper trays, etc.
• Assists with data input, link checks, views or click reports for the e-reserves spreadsheet, as well as performing OCR on items.

Requirements

• High School Diploma or GED.
• Two years of related experience in IT or equivalent combination of education and experience.

Nice-to-haves

• Associate degree and/or training in computer science.

Benefits

• Part-time, non-exempt position; must be available to work weekdays, evenings, and weekends.