ONALASKA - LIBRARY CLERK

La Crosse County•Onalaska, WI

62d•Onsite

About The Position

FLSA Non-Exempt: This 40 hour per pay period position is in the County Library System at our Onalaska Library location. Employees are selected by the County Library Director. Employees are responsible to Supervisors and Library Director for performing a variety of tasks related to the handling of Library materials, use of various computer software programs, organization of records, handling of money, assisting and working directly with the public, including both children and adults. Work requires flexibility, accuracy, and excellent public relations skills.

Requirements

General knowledge of the operation of a library system, including Dewey Decimal and other methods for organizing media.
Ability to use good customer service skills in working with the public.
Ability to utilize computers, copiers, and other office equipment.
Ability to perform tasks related to computer functions, record keeping, and handling of cash with great accuracy.
High school graduation or equivalent.
Enthusiastic Customer Service Skills are essential.
Strong organizational skills; accuracy in performing duties; and excellent communication and interpersonal skills.
Must be available for evening and Saturday hours.
Must be bondable.
Skill in MS Office products (Publisher, Excel and Word).

Nice To Haves

Post-high-school education is helpful.

Responsibilities

Waits on library customers.
Recommends materials for customer use.
Helps customers locate or utilize library items.
Uses library software to perform steps related to checking materials in and out, reserving materials, inter-library loan services, delivery check-in, serials processing, and revenue collection.
Returns library materials to shelves or racks as needed.
Handles records related to lost materials, damaged materials and fines.
Collects money and makes change.
May assist with monitoring collection accounts.
Cleans and mends items when needed.
Assists customers in the use of computerized public catalog and other resources including Microsoft Office.
Assists customers with printing, scanning and faxing.
Utilizes Internet reference sources and may assist customers in same.
Promotes library services and programming through direct communication with customers and with marketing materials including social media.
Creates documents including display signs, marketing materials, newspaper articles and other publicity pieces using Microsoft Office products.
Maintains reference statistics and track use utilizing Excel.
Handles specialized clerical assignments as the department's needs require.
Participates in committee work as assigned.
If assigned to the Youth Services Area: Will work at the public service desk, distribute materials to library locations, assist with statistics, inventory control, orders supplies, assist with publicity layout using MS Office products (Publisher, Word, Excel), creates props and other program materials, sets up displays, sets up and takes down program room furniture and related items.
Employee is expected to report to work when scheduled, with minimum use of sick leave, to build up sick leave balance for income protection for unexpected illness.
This is a public service position, and employee is required to be courteous, cooperative and respectful at all times, with the public and clients. Also establishes and maintains a courteous, cooperative and respectful working relationship with other employees, supervisors, and public officials.
May be involved with preparation of materials, including stamping, attaching covers, etc.
If interested, may be involved in special library projects (parade entries, newsletter preparation, fund raising, public relations, etc.)
Library Clerks who are assigned to the Youth Services area or who function as substitutes will conduct children's story times, cover reference desks and other scheduled activities when necessary.
This position is required to perform other duties as may be assigned or required.