Library Circulation Assistant II

Waltham Public Library • Waltham, MA

383d

About The Position

The Library Circulation Assistant II at Waltham Public Library plays a crucial role in providing excellent customer service and support within a busy library environment. This part-time position involves various circulation desk duties, including assisting patrons, managing library materials, and maintaining accounts, all while fostering a welcoming atmosphere for a diverse community.

Requirements

• Associates Degree or 2 years of post-high school education.
• 6 months of computer experience.
• 1 year of experience working with the public.
• Strong interest in working with the general public.
• Ability to perform under pressure and handle stressful situations.
• Good problem-solving skills and computer proficiency.
• Superior customer service abilities.

Nice To Haves

• Fluency in Spanish, Chinese, Haitian Creole, or Portuguese.
• Familiarity with III Sierra software.
• Experience with MS Office and Google Workspace.

Responsibilities

• Answering telephones and assisting patrons with inquiries.
• Checking materials in and out at the circulation desk.
• Registering new patrons and maintaining their accounts.
• Processing daily deliveries of library materials.
• Performing general circulation desk duties as assigned.

Benefits

• Flexible scheduling for part-time work.
• Opportunity to work in a diverse and community-focused environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Web Search Portals, Libraries, Archives, and Other Information Services
• Education Level: High school or GED