Library Cafe Manager

Horizons, A Family Service Alliance•Cedar Rapids, IA

About The Position

Do you have a passion for feeding others in the community? If so, Horizons is looking for a Library Cafe Manager in downtown Cedar Rapids and we'd love for you to apply! Be part of a forward-thinking team dedicated to enriching lives through café offerings in the Cedar Rapids Public Library. Your energetic leadership will make a meaningful impact on our community while promoting collaboration and creativity. You will be offered great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Flexible Spending Account, and Paid Time Off. A little about Horizons For 65 years Horizons has been dedicated to providing opportunities to improve the lives of individuals and families. Horizons provides a variety of human services across Eastern Iowa including Transportation, Financial Wellness, and Meals on Wheels Programs. What it's like to be a Library Cafe Manager As the Library Café Manager, you will oversee daily operations with a focus on delivering exceptional customer service and creating a welcoming atmosphere. Each day, you can expect to manage staff schedules, coordinate café inventory, and ensure compliance with health and safety regulations. You'll facilitate training for new employees, emphasizing our core values of empathy and integrity. Your role will also involve collaborating with library staff to organize community events and promote café offerings. Daily tasks will include preparing and serving delicious food and beverages, handling customer inquiries, and fostering a team environment focused on problem-solving and inclusion. Your schedule will primarily be Monday through Friday, from 9 AM to 5 PM, with occasional evenings or weekend shifts as needed, providing advanced notice for any adjustments. Are you a good fit for this Library Cafe Manager job? To excel as the Library Café Manager, you will need a diverse skill set that fosters a positive and efficient working environment. Strong communication skills are essential for effectively interacting with customers, staff, and community members. A deep sense of empathy will help you understand and cater to the diverse needs of our patrons, while problem-solving abilities will enable you to address any challenges that arise. Excellent organizational skills are critical for managing inventory, scheduling, and event coordination. A keen attention to detail will ensure that café operations run smoothly and meet health regulations. Leadership capabilities are necessary to inspire and guide your team, creating a culture of respect and collaboration. Additionally, flexibility and adaptability will be vital, allowing you to navigate the dynamic environment of a busy library café while fostering a relaxed atmosphere that encourages community engagement. Are you ready for an exciting opportunity? If you feel this is the right job for you, apply now! We look forward to meeting you! Must complete a criminal history and child and dependent adult abuse background check. Convictions are assessed by Horizons' Review Team and do not necessarily disqualify a candidate from employment.

Requirements

Strong communication skills
A deep sense of empathy
Problem-solving abilities
Excellent organizational skills
A keen attention to detail
Leadership capabilities
Flexibility and adaptability

Responsibilities

Oversee daily operations with a focus on delivering exceptional customer service and creating a welcoming atmosphere
Manage staff schedules
Coordinate café inventory
Ensure compliance with health and safety regulations
Facilitate training for new employees, emphasizing our core values of empathy and integrity
Collaborate with library staff to organize community events and promote café offerings
Prepare and serving delicious food and beverages
Handling customer inquiries
Fostering a team environment focused on problem-solving and inclusion