Library Branch Manager- Buenaventura Lakes Location

Library Systems & Services•Kissimmee, FL

1d•$52,000

About The Position

Library Systems & Services is excited to announce an opening for a full-time Branch Manager at the Buenaventura Lakes Branch Library in Kissimmee, Florida. The Branch Manager oversees the branch’s daily operations, ensuring excellent customer service, fostering a collaborative and supportive work environment, establishing and supporting community connections, and promoting the Osceola Library System’s mission and priorities. This position reports to the Library Director.

Requirements

An individual should possess the knowledge, skills, and abilities listed and meet the required amount of education, training, and/or work experience.
MLIS preferred, BA/BS required.
Two years of progressively responsible managerial/supervisory experience required, including hiring, training, and evaluating staff.
Experience in a role that requires frequent interaction with patrons or customers and responsibility for addressing and resolving complex issues, questions, and suggestions is required.
Excellent technology skills, specifically in the use, guidance, and troubleshooting of technology.
Excellent communication skills, both written and verbal, with a variety of personalities and learning styles.

Nice To Haves

Library experience is highly desired.
Bilingual English/Spanish preferred.
Experience analyzing and applying reports and data (usage, demographics, trends, etc.) preferred.

Responsibilities

Hire, schedule, monitor the performance of, train, and evaluate Library Associates.
Create a welcoming environment for staff to feel invested, empowered, and engaged.
Be flexible, versatile, supportive, and/or tolerant in a changing work environment.
Evaluate and provide feedback on library services, resources, and collections for efficiency and effectiveness.
Develop new and unique ways to improve library operations and create new opportunities for patrons to enjoy library services.
Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem responsively and thoroughly.
Problem-solve and monitor situations to determine their importance, urgency, and risks, and make clear decisions that are timely and in the best interests of the organization.
Set branch priorities, monitor progress toward goals, track details, data, information, and activities, and report accordingly.
Create and maintain excellent internal and external relationships with staff, peers, community groups, and organizations collaborating with the library.
Work closely with other Managers and the Director to plan, implement, and promote the Library's strategic plan.
Know, understand, and administer the American Library Association’s Library Bill of Rights, Freedom to Read Statement, and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library.
Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and align with the values of the organization
Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
Other duties as assigned.