Library - Associate II

Library Systems & Services LLC•Moreno Valley, CA

About The Position

The Library Associate 2 is the entry level position in the Library Associate job family. Under direction from management, the Library Associate 2 performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily at the circulation desk. Provides customer service to library patrons. Hours worked per week: 20

Requirements

H.S. Diploma or GED required
Ability to work a regular schedule that may include a combination of days, evenings and weekends
Excellent customer service skills
Knowledge of Microsoft Office Suite
Good communication skills, both written and verbal
Must be able to frequently move from place to place within the location; file and retrieve books and other items on high shelves.
Lift/push up to 25 pounds and occasionally up to 35 pounds. of heavy boxes, books, and equipment; work in confined spaces; walk; bend; stoop; reach; and climb.

Nice To Haves

Two years library experience preferred
Basic knowledge of library systems and databases preferred
English/Spanish speaking is a plus

Responsibilities

Provide customer service by welcoming and registering patrons, issuing library cards, checking out materials, and managing patron accounts.
Assist patrons with locating materials or the reference desk, using computers, and explaining procedures such as checking out materials, logging onto the internet, and making copies.
Check in and process library materials as needed.
Accept and process fines, fees, and other payments.
Provide information regarding programs, events, conference room use, and other library services.
Mail library materials as needed for homebound patron programs.
Shelve library materials.
Address or escalate patron conduct or safety concerns to appropriate management.
Follow all legal and policy requirements related to patron privacy and the custodianship of patron records.
Perform other duties as assigned.