2026 at 5p

Calcasieu Parish Public Library•Lake Charles, LA

6d•$18

About The Position

This position is responsible for providing information services; rendering technical assistance for devices and software; and assisting with programming and outreach. Duties may also include circulation and collection management assistance.

Requirements

Bachelor’s degree from an accredited college or university.
Knowledge of library principles, policies, and procedures.
Knowledge of current research methods, techniques, and sources of information.
Knowledge of library materials and resources.
Knowledgeable in methods of storing and retrieving materials.
Knowledge of classification methods.
Knowledge of adult, teen, and children’s literature.
Effective communication skills.
Good public and interpersonal skills.
Proficiency in Microsoft Word and general knowledge of Microsoft Office applications
Research skills and the ability to use digital print resources
Able to assist, direct, and coordinate others.
Must possess the ability to learn and utilize a variety of library technologies
General knowledge of technology trends, including mobile devices, social media, and informational tools
Ability to navigate the Internet.

Nice To Haves

Previous experience in a library setting desired.

Responsibilities

Provides friendly and efficient patron service that enhances the level of user satisfaction.
Facilitates patron requests for information including research and resource assistance.
Provides search and retrieval of requested information and presents results that are clear and appropriate.
Utilizes library tools and resources to provide effective reader’s advisory and reference interviews.
Utilizes creative and innovative approaches to market our library collection, resources, and services.
Supports and assists patrons with technology use, internet access, and electronic resources using a variety of devices.
Applies effective practices to address patron complaints and concerns.
Gives library tours and provides information relating to the library, its resources, and the use of library materials.
Understands and performs regular circulation transactions and duties:
Charges, discharges and renews materials
Promotes library card accounts and registers new patrons with accuracy
Collects fines and fees associated with patron accounts
Accurately and efficiently performs daily branch financial reports and deposits.
Understands and assists in performing collection management duties:
Creates a welcoming environment with attention to collection appearance.
Maintains the physical appearance and orderliness of materials on shelves.
Efficiently and accurately sorts and shelves materials.
Pulls holds and requests for patrons and other library systems.
Assists in receiving and processing in-transit items.
Resolves issues with materials.
Assists in processing new branch periodicals.
Receives and processes donated materials.
Assists in developing and implementing library programs and services to meet the needs and interests of the community.
Provides library information and marketing resources and services at events and requested presentations.
Continuously improves job skills through participation in various learning and training opportunities.
Develops and enhances computer and technology skills necessary for effective communication and job function.
Stays knowledgeable and informed about our library services, resources, activities, policies and procedures.
Reviews professional literature and keeps informed about services, issues, emerging technologies, and research related to libraries. Relates ideas to the library’s mission and values.
Assists in peer support and training as needed.
Promotes the Library’s Core Values (Service, Community, Respect, Adaptability, Ethics & Integrity, and Teamwork) by modeling these values in all daily activities.
Works efficiently both individually and with a team to support the library’s mission and core values.
Communicates effectively using a variety of methods.
Develops and maintains effective relations with co-workers.
Provides information and assistance as requested.
Responds promptly and courteously to staff and patrons.
Informs management of any significant areas of concern.
Assists with collection development.
Demonstrates critical thinking and problem-solving capabilities for branch issues in absence of supervisor.
Ensures library areas are clean, secure, and well maintained.
Provides branch and system level support by actively participating on committees, special projects and attending meetings as required.
Assumes other related duties as assigned.