Library Associate - Children's Services
About The Position
The Children’s Library Associate works in a face-paced branch collaborating with the Children’s Services team to create a welcoming and engaging environment for all. This position leads age-appropriate programs for children ages 0-11. Some responsibilities may include leading storytime, creating and developing school-aged programs, early literacy programs, and other relevant programs. The Library Associate represents the library in the community, facilitating outreach and fostering collaborative partnerships with local organizations. The Children’s Library Associate participates in branch teams, systemwide teams and works collaboratively with staff to bring innovative and relevant programming to the community. Strong programming and outreach experience is highly desirable, along with a demonstrated ability to build and sustain positive relationships with patrons and external partners. Responsibilities also include circulation tasks, staffing service points and assisting customers of all ages with technology and library resources, and may act as manager on duty. The ideal candidate is a highly collaborative team player and a strong individual contributor with the ability to work independently and exercise sound judgment. The Children’s Library Associate should have strong technology and computer skills to support Steele Creek Library’s s commitment to providing exemplary service to all customers through technology, computer assistance, research, and readers’ advisory. Rotating schedule will include including working weekends every other week. Steele Creek Library is committed to exemplary service for all customers. Position Summary Perform professional and technical library work in one or more specific library programs such as Adult, Teens, Youth, Reference Services, or Library Systems Administration. The Library Associate delivers a high level of quality library services ensuring the provision of value-added experiences for all customers.
Requirements
- Minimum of two years of library, retail, computer, or customer service experience
- High School Diploma or equivalent
- Alpha-numeric sorting systems
- Various library systems
- Telephone etiquette
- Technology adeptness
- Excellent interpersonal and customer service skills
- Excellent time management skills with attention to detail
- Adaptability: Maintaining effectiveness when experiencing major changes in responsibilities or environment; adjusting effectively within new work structures, processes, requirements, or cultures
- Communication: Clearly conveying information to individuals or groups
- Collaboration: Working effectively and cooperatively with others; establishing and maintaining good working relationships
- Technical/professional Knowledge and Skills: Having achieved a satisfactory level of technical and professional skill or knowledge in position-related areas; keeping up with current developments and trends in areas of expertise
- Work Standards: Setting high standards of performance for self; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence
- Proficient in various computer applications including Microsoft Office Suite
- Technological adeptness with PCs, tablets and mobile devices, internet and database searching, and email
- Comfortable using Zoom, Teams, and other online meeting platforms
Nice To Haves
- Minimum two years’ experience in children’s education or work in youth services in a library setting
- Bilingual-Spanish-speaking
- Strong and demonstrated customer focus
Responsibilities
- Provide service desk coverage to meet daily service demands
- Plan and deliver age-appropriate children’s programs, storytimes, and special events.
- Support early literacy activities and family engagement.
- Maintain children’s collections, displays, and learning spaces.
- Provide excellent customer service in a high-volume, public-facing setting
- Contribute to outreach efforts and community engagement
- Promote and market library’s programs
- Integrate digital literacy tools into programming and learning experiences
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
