Library Associate 3 - Tech Support

Library Systems & Services • Huntsville, TX

253d • $15

About The Position

Library Systems and Services is seeking friendly, enthusiastic, and service oriented Library Associate(s) for the Huntsville Public Library located in Huntsville, TX. This 30 hour - part time Library Associate plays a vital role in supporting the daily operations of the Library. Under direction from management, the Library Associate performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily staff and public support. Providing excellent customer service to library patrons.

Requirements

• H.S. Diploma or GED
• Two years library experience preferred
• Basic knowledge of library systems and databases preferred
• Ability to work a regular schedule that includes a combination of days, evenings and weekends
• Excellent customer service skills
• Knowledge of Microsoft Office Suite, comfort with technology, including computers and cell phones
• Good communication skills, both written and verbal
• English/Spanish speaking a plus

Responsibilities

• Provides technology support including essential computer use assistance, such as hardware and digital device software to patrons
• Provides children's department and program support for the library under direction from management
• Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
• Processes newly acquired library materials, including all identifying stamps, labels, and covers
• May handle opening and closing responsibilities, counting money, completing daily cash reports
• May coordinate volunteers and assign duties, providing necessary training
• Addresses or escalates patron conduct or safety issues to appropriate management
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records
• Know and understand the American Library Association's Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library.
• Other duties as assigned: including, but not limited to assistance at circulation and patron assistance with locating materials or the reference desk

Benefits

• Medical, Dental, Vision insurance
• 401K Eligibility
• Wellness Resources
• Tuition Assistance

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Web Search Portals, Libraries, Archives, and Other Information Services
• Education Level: High school or GED