Library Associate 3 - Tech Support

Library Systems & Services-posted 6 months ago
Part-time • Entry Level
Huntsville, TX
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Library Systems and Services is seeking friendly, enthusiastic, and service oriented Library Associate(s) for the Huntsville Public Library located in Huntsville, TX. This 30 hour - part time Library Associate plays a vital role in supporting the daily operations of the Library. Under direction from management, the Library Associate performs a variety of moderately complex technical and paraprofessional duties in support of various sections/functions of the library; primarily staff and public support. Providing excellent customer service to library patrons.

  • Provides technology support including essential computer use assistance, such as hardware and digital device software to patrons
  • Provides children's department and program support for the library under direction from management
  • Assists patrons with locating materials or the reference desk, using computers, or explaining procedures (checking out, logging onto the Internet, making copies, etc.)
  • Processes newly acquired library materials, including all identifying stamps, labels, and covers
  • May handle opening and closing responsibilities, counting money, completing daily cash reports
  • May coordinate volunteers and assign duties, providing necessary training
  • Addresses or escalates patron conduct or safety issues to appropriate management
  • Follow all legal and policy requirements related to patron privacy and custodianship of patron records
  • Know and understand the American Library Association's Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library.
  • Other duties as assigned: including, but not limited to assistance at circulation and patron assistance with locating materials or the reference desk
  • H.S. Diploma or GED
  • Two years library experience preferred
  • Basic knowledge of library systems and databases preferred
  • Ability to work a regular schedule that includes a combination of days, evenings and weekends
  • Excellent customer service skills
  • Knowledge of Microsoft Office Suite, comfort with technology, including computers and cell phones
  • Good communication skills, both written and verbal
  • English/Spanish speaking a plus
  • Medical, Dental, Vision insurance
  • 401K Eligibility
  • Wellness Resources
  • Tuition Assistance
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