Library Assistant - 19 hours/week - South Buncombe Branch

Buncombe County•Asheville, NC

1d•Onsite

About The Position

The purpose of this position is to perform a variety of functions for the Buncombe County Library System including staffing customer service desks, office support, clerical work and activities involved in providing public and technical services across multiple library locations. This is a 19-hour per week Part-Time Regular Library Assistant position at the Skyland/South Buncombe Branch Library.

Requirements

High school diploma or GED
One (1) year library experience or two (2) years in an office setting requiring forward facing customer service duties; or equivalent combination of education and experience
Ability to deal tactfully and courteously with the general public
Knowledge of books, magazines, and related materials available to the public
Knowledge of library routine and procedures
Knowledge of the operation of the library’s online catalog and various types of informational materials in the main or branch library
Skill in data entry into a computer and operating general office equipment
Ability to follow established procedures and to perform work requiring some detail
Ability to maintain effective working relationships with the general public

Responsibilities

Perform a variety of clerical tasks to include but not limited to: Answering phones, responding to routine information requests, assisting patrons in completion of forms, assisting with maintenance of records and other related documents, typing various forms and memos, and filing
Perform cash register transactions for library fines and fees and reconcile cash register receipts with end-of-day proceeds
Assist in providing patrons with instruction in the use of various library tools and reference resources, identifying appropriate sources and locating reference needs
Take requests for reserve and inter-library loan books
Check materials in and out, maintain files of materials in circulation, and notify patrons when materials are available for pickup
Assist with preparation of written and visual promotional materials for flyers, press releases, and social media posts
May assist with library programming
Create visual library displays that promote literacy and programs
Repair torn pages and reinforce spines in damaged books; apply plastic jackets to books; replace damaged cases for audio and video materials; repair and maintain both circulating and reference materials and recommend items for replacement
Maintain the availability of library materials by shelving books and other materials, reading the shelves and organizing materials into their proper sequence
Perform other related duties as assigned