Library Assistant

Largo • Largo, FL

2d • $18 • Onsite

About The Position

Entry-level support work requiring knowledge of library procedures is often performed within a designated section. While working under established guidelines outlined in library policies and procedures, employees will use independent judgment, initiative, and creativity to provide customer service, streamline processes, and assist in designing, developing, and delivering library programs. The position reports to the assigned coordinator, manager, or director.

Requirements

• High school diploma or general education diploma (GED)
• A valid Driver's License or Florida ID
• Reading enthusiast who can recommend appropriate authors and titles to patrons
• Working knowledge of: best practice library procedures and methods use and troubleshooting computers and printers
• Ability to: communicate and interact positively with the public and team members using tact and discretion maintain a high level of energy be creative and artistic handle cash, check, and credit card transactions understand and carry out difficult written and oral instructions make decisions within areas of responsibility be flexible in assigned duties

Nice To Haves

• At least one (1) year of high volume, face-to-face customer service or instructional experience preferred
• Library Science degree or student majoring in Library Science preferred

Responsibilities

• Assists patrons in: routine selection and location of library materials basic library services, including responding to inquiries regarding computers, copiers, and related equipment
• Facilitates patron computer literacy with catalog, database, and e-resource instruction that includes: computer assistance and troubleshooting internet usage and other online services email accounts downloading documents saving and printing documents and files using office productivity software helping with wireless access
• Monitors computer use policy for compliance
• Answers the telephone and provides general information in response to inquiries
• Checks library materials in and out of the library
• Provides assistance at the self-checkout counter
• Registers patrons for borrower's cards and card renewal; enters patron information
• Handles cash, credit cards and records payment of patron fees and fines
• Directs patrons to specific facilities, subject areas, and titles
• Plans and presents programs and special events both in the library and through outreach efforts
• Enters, updates, accesses, and retrieves data with computer applications
• Uses audiovisual and multimedia equipment and assists patrons with questions about the equipment or use
• Creates promotional materials
• Retrieves items from the book drop and the collection as needed
• Shelves books and other library materials; reads and straightens shelves to maintain alpha and numeric order and appearance
• Prepares carts for shelving
• Attends meetings as required
• Performs basic computer work
• CHILDREN’S DEPT AND TEEN ROOM Provides customer service at the Children’s and Teen Room Desks
• Assists patrons of all ages to meet their needs
• Monitors the areas and corrects behavioral issues
• Maintains the spaces by cleaning, shelving, and straightening
• Creates and maintains engaging and appropriate displays
• Provides children’s and teen programming
• Independently plans and presents a weekly or monthly program or storytime
• Works within a team to plan and present special events
• Assists other team members with program preparation
• Designs marketing materials to promote programs
• Trains team members at youth public service desks
• Shows a passion for youth/teen advocacy
• Has knowledge of children’s and young adult books and other trends
• May assist with: Teen Volunteer Program, including hiring, training, and coaching volunteers Collection Maintenance, including processing of materials and weeding the collection of damaged or underused items
• Performs related work as required.
• As a condition of employment, City of Largo employees will be required to work as directed during an undeclared and/or a declared emergency. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the official job description.

Benefits

• Team members enjoy competitive compensation, professional and personal development, generous benefits, leave packages, and a flexible work life balance.
• Largo provides medical, dental, and vision coverage as well as wellness benefits.
• Additional benefits include flexible spending account (FSA) or health savings account (HSA) along with paid life insurance and AD&D coverage.
• Supplemental life is offered at additional cost.
• Full-time team members are enrolled in a Defined Contribution Plan 401(a) with a generous 6% City match.
• All team members are eligible to open an optional Deferred Compensation 457(b) and/or Roth 457(b).
• Benefits also include 11 paid leave days and 24 hour full access to fitness centers.
• Continuous learning is supported through tuition reimbursement and professional development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED