Library Assistant- (19 hrs/Part-time)

Buncombe County•Asheville, NC

14d•$18 - $22•Onsite

About The Position

This posting is for two Part-Time Library Assistant position (19 hours per week) at West Asheville Public Library and Weaverville Public Library which are part of Buncombe County Public Libraries. The library assistant is part of a team of a group employees who report to directly to the Library Branch Manager. The employee's primary role will be to provide front line service and assistance to users of Buncombe County Public Libraries. This includes staffing customer service desks, shelving books, and clerical work as needed. This position is in person and is not eligible for hybrid or remote work. Bilingual candidates are encouraged to apply. West Asheville Public Library is located in the heart of West Asheville on Haywood Rd. This library is one of the busiest libraries in the county, often receiving over 300 visits a day from individuals of all different walks of life. It is known for its book club, large 72-seat meeting room, active Friends of the Library organization, and well attended children's programs. We are looking for someone with strong customer service skills and a sense of urgency around the work they do. The schedule for this position will be Tuesdays, Fridays and Saturdays (19 hours per week) at the West Asheville Public Library Branch location. Some flexibility may be possible but is not guaranteed. Staff members should know that schedules could change in the future as library branch hours across the system continue to evolve. The anticipated schedule is: Tuesday: 8:00 a.m. - 4:00 p.m. Friday: 8:00 a.m. - 3:00 p.m. Saturday: 8:00 a.m. - 3:00 p.m. The Weaverville Library is a small and bustling community hub located on Main Street in beautiful Weaverville, NC. Our staff are dedicated, creative and kind. While the hours may change as operating needs shift, the starting schedule for this 19 hour position is as follows: Tuesday 3:00 pm - 6:00 pm Wednesday 3:00 pm - 6:00 pm Thursday 3:00 pm - 7:00 pm Friday 12:00 pm - 5:00 pm Saturday 1:00 pm - 5:00 pm Purpose of the position: The purpose of this position is to perform a variety of functions for the Buncombe County Library System including staffing customer service desks, office support, clerical work and activities involved in providing public and technical services across multiple library locations.

Requirements

High school diploma or GED, and one (1) year library experience or two (2) years in an office setting requiring forward facing customer service duties; or equivalent combination of education and experience.
Ability to deal tactfully and courteously with the general public.
Knowledge of books, magazines, and related materials available to the public.
Knowledge of library routine and procedures.
Knowledge of the operation of the library’s online catalog and various types of informational materials in the main or branch library.
Skill in data entry into a computer and operating general office equipment.
Ability to follow established procedures and to perform work requiring some detail.
Ability to maintain effective working relationships with the general public.

Responsibilities

Answering phones, responding to routine information requests, assisting patrons in completion of forms, assisting with maintenance of records and other related documents, typing various forms and memos, and filing
Perform cash register transactions for library fines and fees and reconcile cash register receipts with end-of-day proceeds.
Assist in providing patrons with instruction in the use of various library tools and reference resources, identifying appropriate sources and locating reference needs
Take requests for reserve and inter-library loan books.
Check materials in and out, maintain files of materials in circulation, and notify patrons when materials are available for pickup.
Assist with preparation of written and visual promotional materials for flyers, press releases, and social media posts. May assist with library programming.
Create visual library displays that promote literacy and programs.
Repair torn pages and reinforce spines in damaged books; apply plastic jackets to books; replace damaged cases for audio and video materials; repair and maintain both circulating and reference materials and recommend items for replacement.
Maintain the availability of library materials by shelving books and other materials, reading the shelves and organizing materials into their proper sequence.
Perform other related duties as assigned.