Library Assistant

Life Chiropractic College West • Hayward, CA

372d • $41,600 - $45,760

About The Position

The Library Assistant I at Life Chiropractic College West is responsible for providing efficient and courteous assistance to library users, managing circulation tasks, and supporting the overall operations of the library. This full-time, onsite position requires strong customer service skills and the ability to interact effectively with patrons while maintaining the library's resources and environment.

Requirements

• Minimum of High School diploma or equivalent; Bachelor's degree is a plus.
• Two years of equivalent experience in a customer service environment.
• Prefer one year of library training at the paraprofessional level.
• Ability to interact courteously with and respond effectively to library users' concerns.
• Ability to understand and interpret library policies, procedures, and rules.
• Ability to keep detailed, accurate records.
• Ability to organize work in order to sustain progress on assigned tasks.
• Strong oral and written communications skills.
• Intermediate proficiency in Microsoft Outlook, Word, Excel, PowerPoint, Publisher, or equivalent office software relevant to job responsibilities.
• Ability and initiative to respectfully give and accept suggestions among colleagues.
• Experience using resources of an academic library preferred.

Responsibilities

• Provide courteous, efficient assistance in using library services to affiliated customers and visitors.
• Listen for patron needs and refer suggestions to the Learning Commons director.
• Check materials in and out, shelve reserve materials, and perform other tasks at the circulation desk.
• Perform the full range of circulation procedures primarily using the automated circulation system.
• Handle customer service issues and suggestions.
• Receive and fulfill requests for interlibrary loan and document delivery.
• Monitor messages in the library's email accounts and refer to colleagues as appropriate.
• Create calendars and other signage in digital and print formats.
• Operate a variety of office and library equipment and demonstrate basic operations to library users.
• Demonstrate optimal use of online catalog to patrons.
• Assist in maintaining a neat appearance of the library.
• Assist with inventory of collections.
• Assist with training student work study assistants.
• Compile usage statistics for electronic resources.
• Contribute to improving workflow and documentation associated with responsibilities.

Benefits

• Free Chiropractic Care for Employees (Discounted Care for Immediate Family Members)
• Paid Vacation Time, Personal Days, and Sick Time
• 11 Paid Holidays
• Merchandise Discount in Bookstore
• Engaging and Inclusive Environment
• Paid community service such as local events, fundraisers, and volunteering opportunities
• Medical, dental, vision, and life insurance benefits (After 30 days of employment)
• 401(k) Plan (After 30 days of employment)
• Flexible Spending Account
• Employee Assistance Program
• Paid Short Term and Long Term Disability

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: High school or GED