Library Assistant
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About The Position
Portage District Library is a hub of learning and social connection, with constantly evolving collections, programs, and services. Portage District Library is committed to advancing an inclusive environment that celebrates and respects all races, religions, orientations, genders, political philosophies, backgrounds, ages, and cultures. Incumbents in this position are expected to perform routine customer service and clerical tasks at the Checkout Desk and self-service kiosks, as well as sort returned material according to classification code and return material to the shelves, files, or other designated areas as required. Library Assistants will have extensive contact with the public, both in-person and via telephone, addressing general inquiries regarding the library, its policies, and collections. The position requires the incumbent to work in a fairly independent manner, possess excellent communication skills, and be able to refer patrons to professional library staff for in-depth assistance. Additionally, Library Assistants monitor shelving and other areas to verify that materials are displayed in the correct order according to library standards. Library Assistants can also assist patrons with electronic equipment or services. Additionally, incumbents can be responsible for assisting with meeting room bookings, including setup and tear down when needed.
