Library Assistant On-Call
About The Position
The Library Assistant assists the Library Director in all aspects of running the library. This includes helping patrons, supervising volunteers, and performing technical library functions. This is an on-call position and requires flexibility to cover for scheduled absences and last-minute changes to schedule. ESSENTIAL DUTIES AND RESPONSIBILITIES (This list is not intended to detail all aspects of the assigned work but is representative of the job’s overall responsibilities.) Impeccable customer service and social perceptiveness to include the ability to evaluate customer satisfaction and responsiveness and pivot service as needed. Greet members and guests in a courteous and professional manner. Use of proprietary software. Must be comfortable with computers in general and computerized transactions in a time-sensitive, fast-paced environment. Instruct members in the use of computers, laptops, tablets, smartphones, eReaders, and other devices. Manage volunteer schedules and training. Assist in procedures for opening and closing the library. Ability to promote product to members, checkout library materials and check-in returned materials. Professional and efficient resolution handling complaints. Ability to multi-task during the work shift. Sort and re-shelve returned books, periodicals, and other library materials. Enter new members into the library database. Assist members in finding information and materials and answer questions they may have. Instruct members to utilize the library software to find, reserve, and renew materials. Answer the telephone, organize, and maintain files, and perform other clerical tasks such as operating a copier and fax machine. Punctual attendance and follow time clock procedures per company policy. This position requires flexibility to be able to fill in for last-minute callouts and scheduled absences from other Library Assistants. Notify members of overdue materials and assess fines and fees for late, lost, or damaged materials. Select, order, receive, process, and maintain all library materials. Enter all library materials into the online library catalog and update records as necessary. Repair damaged materials. Assist with inventory of library materials to include selection, deselection, and presentation of materials. Act as an advisor and recommend reading or viewing material to members. Help plan and present special programs, such as Virtual Reality, author book talks, classes, story times, and outreach. Must be able to read, write, and verbally communicate in English. Any other duties as assigned
Requirements
- Sufficient Training and education to demonstrate possession of required knowledge, skills and qualifications are required.
- Associate's degree (A.A.) or equivalent from two-year college or technical school; or one-year related experience and/or training in a library setting; or equivalent combination of education and experience.
- Previous experience with computer input and labeling.
- Must be comfortable with computers in general and computerized transactions in a time-sensitive, fast-paced environment.
- Must be able to read, write, and verbally communicate in English.
Responsibilities
- Assist the Library Director in all aspects of running the library.
- Helping patrons
- Supervising volunteers
- Performing technical library functions
- Impeccable customer service and social perceptiveness to include the ability to evaluate customer satisfaction and responsiveness and pivot service as needed.
- Greet members and guests in a courteous and professional manner.
- Use of proprietary software.
- Instruct members in the use of computers, laptops, tablets, smartphones, eReaders, and other devices.
- Manage volunteer schedules and training.
- Assist in procedures for opening and closing the library.
- Ability to promote product to members, checkout library materials and check-in returned materials.
- Professional and efficient resolution handling complaints.
- Ability to multi-task during the work shift.
- Sort and re-shelve returned books, periodicals, and other library materials.
- Enter new members into the library database.
- Assist members in finding information and materials and answer questions they may have.
- Instruct members to utilize the library software to find, reserve, and renew materials.
- Answer the telephone, organize, and maintain files, and perform other clerical tasks such as operating a copier and fax machine.
- Punctual attendance and follow time clock procedures per company policy.
- This position requires flexibility to be able to fill in for last-minute callouts and scheduled absences from other Library Assistants.
- Notify members of overdue materials and assess fines and fees for late, lost, or damaged materials.
- Select, order, receive, process, and maintain all library materials.
- Enter all library materials into the online library catalog and update records as necessary.
- Repair damaged materials.
- Assist with inventory of library materials to include selection, deselection, and presentation of materials.
- Act as an advisor and recommend reading or viewing material to members.
- Help plan and present special programs, such as Virtual Reality, author book talks, classes, story times, and outreach.
- Must be able to read, write, and verbally communicate in English.
- Any other duties as assigned
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What This Job Offers
Career Level
Entry Level
Education Level
Associate degree
