Part-Time Regular Library Assistant I

City of New Braunfels, TX • New Braunfels, TX

2d • $18 - $21

About The Position

Welcome, ‘ist das Leben schön!’ (Life is good!) At the City of New Braunfels, we seek out people ready to serve the community, plan for the future, and preserve our well-renowned natural beauty. Our five Core Values serve as a cornerstone of our work: Integrity, Service, Visionary Leadership, Stewardship of Resources, and Cultural Heritage. Do our values speak to you? What we’re looking for: Motivated and coachable individuals to join the City of New Braunfels Library department. Under direct supervision, provides delivery of high-quality library services to the public. Staffs the various service and help areas. Assists in managing the day-to-day activities of the library, maintains the library’s facilities and performs a variety of administrative and technical functions in support of New Braunfels Public Library operations.

Requirements

• Two (2) years of college and two (2) years public library/customer service experience; OR an equivalent combination of education and experience.
• Performing a variety of administrative and technical library duties.
• Assisting in ensuring the delivery of high-quality library services to patrons.
• Staffing the children’s desk and circulation/reference desk and providing assistance to patrons.
• Preparing library correspondence and maintaining accurate patron records.
• Processing and maintaining assigned library materials.
• Providing excellent customer service to the public in a library setting.
• Intermediate skills using Microsoft Office Suite, web browsing/searching, printing/scanning/copying.
• Fundamental skills using: Smartphone, tablets, troubleshooting/problem solving skills
• This position requires strong interpersonal skills, particularly courtesy in dealing with the public and coworkers, a working knowledge of general office procedures, the ability to understand and follow oral and written instructions, flexibility in work schedule and a positive work attitude.

Nice To Haves

• Bilingual(Spanish) highly preferred.

Responsibilities

• Library Assistant I- Staffs the service desk.
• Performs a variety of circulation duties – including answering calls, patron inquiries, check in/check out and shelving, card issuance, material location, collecting library fees and patron computer assistance (public computers, online catalogs, library databases and mobile devices).
• Assists patrons with library technology and software.
• Assists with outreach activities and programs.
• Participates in opening and closing duties.
• Assist with material preparation and repair as assigned.
• Evaluates and recommends library items for repair, rebinding, and/or replacement and assists with same tasks.
• Aids in the promotion of library programs/events.
• Answers reference questions or refers reference inquiries to the Librarian on Duty as appropriate.
• Assists in coordinating and implementing library programs/events
• Performs other duties as assigned or required.
• Library Assistant II- Performs job duties listed for Assistant I.
• Plans and implements library programs/events
• Assists with training and supervision of the public services volunteers.
• Assists with ILS reporting and material problem management.
• Performs other duties as assigned or required.
• Library Assistant III- Performs duties listed for Assistant I and II.
• Compiles data and prepares/generates a variety of statistical library reports
• Assists with training of staff with library policies and procedures.
• Assists with development and maintenance of procedure documentation.
• Assists Management with customer issues and training of the Library Assistants.
• Able to perform LOD functions as needed.

Benefits

• Competitive medical, dental and vision insurance
• 2:1 match on retirement contribution
• Paid volunteer time off – 16 hours per year
• Vacation accrual starts at date of hire – up to 120 hours annually your first year
• Get paid to stay – longevity pay on top of your regular pay after one full year
• Tuition reimbursement program
• Bilingual pay offered
• Keep learning – professional and personal development training available

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: Associate degree