Library Assistant I/Public Service - Seasonal/Substitute-South Norfolk Memorial Library-Circulation

City Of Chesapeake • Chesapeake, VA

258d

About The Position

The Library Assistant I position requires exemplary customer service skills and a commitment to outstanding service. The Chesapeake Public Library (CPL) is seeking individuals with a heart for the community who share our mission to build bridges to discovery through professionalism, collaboration, curiosity, communication, and solution focused service to join our team as a Library Assistant I. CPL prides itself on exemplifying the City of Chesapeake CARES (Courtesy, Attentiveness, Responsiveness, Empowerment, Stewardship) standards to our internal and external customers. The ideal candidate for a library position is someone with a commitment to service who possesses a growth mindset and is looking for a career focused on service to others.

Requirements

• Exemplary customer service skills.
• Commitment to outstanding service.
• Ability to assist patrons with library materials and information.
• Basic computer skills for troubleshooting and assisting patrons.

Nice To Haves

• Experience in a library or customer service environment.
• Familiarity with library systems and technology.

Responsibilities

• Assist patrons in the library and on the phone with selecting and locating library materials and general library information.
• Library Account Maintenance - Issue library cards to patrons, charge, and discharge library materials.
• Receive, inspect, sort, and process library materials.
• Shelve materials, read shelves, weed, empty book drops, pull holds, and perform other tasks related to routine collection maintenance.
• Assist with programs and special events.
• Instruct patrons on self-checkout equipment and basic computer needs, including printing and faxing.
• Collect daily statistics.
• Perform basic computer troubleshooting, as needed.
• Create and maintain library displays.
• Attend training to stay abreast of technology, programs, databases, services, and procedures.
• Performs other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support