Library Assistant I - North Branch - Part Time

City of Abilene • Abilene, TX

103d

About The Position

Under the supervision of the Customer Service Manager or Branch Manager, assists customers with registering for library cards and using the self-check system. Answers questions about library accounts and solves problems for library customers. Provides prompt and friendly customer service to patrons and assists them with a variety of tasks relating to their use of library materials. Works with the circulation team to handle the flow of items.

Requirements

• One (1) year of public contact and/or customer service experience as well as a familiarity with basic library procedures and demonstrated knowledge of computers is required.
• A high school diploma or GED is required.
• A valid Texas driver’s license; the ability to obtain one within ninety (90) days, or a military waiver is preferred.

Nice To Haves

• Previous clerical or library clerical experience in a public library preferred.
• An associate’s degree is preferred.

Responsibilities

• Serves at the circulation desk checking in and checking out library materials, registering patrons, collecting overdue fines, and assisting patrons with directional and 'ready reference' information.
• Inputs data into the library database regarding patron information and library materials.
• Shelves materials, reads shelves, and creates displays to assist in maintaining a neat and orderly library collection.
• Conducts regular inventory of the paperback collection and organizes the newspaper rack, ensuring both areas are in good order.
• Provides Readers Advisory service to library patrons and staff.
• Assists the public in the use of the library’s online catalog and digital resources.
• Assists the public with hands-on computer assistance as well as photocopying assistance.
• Maintains and cleans the audiovisual collections.
• Assists with holds, claims returned and missing items on a routine basis, clearing materials as necessary.
• Assists with interlibrary loan tasks.
• Perform other job-related duties and responsibilities as assigned.

What This Job Offers

• Education Level: High school or GED