Library Assistant I - Mayo Clinic Medical Students Only

Mayo Career Site US • Rochester, MN

79d

About The Position

Under direct supervision, and following policies, procedures and guidelines for a particular library site or unit, the Library Assistant I provides routine and occasionally complex library services and information in public services and/or technical services settings. Assists patrons with the use of library resources, including various technology applications, electronic resources, computers, and office equipment; triages requests for materials, information, and other services, and refers complex questions to appropriate supervisor or other staff. Works independently when scheduled for evenings/weekends, depending on library site. May be responsible for a library facility, including opening/closing tasks, and emergency or security-related situations, with supervisory input.

Requirements

• Ability to follow policies, procedures, and guidelines for library operations.
• Experience in providing customer service in a library or similar environment.
• Familiarity with library resources, technology applications, and office equipment.

Responsibilities

• Provide routine library services and information under direct supervision.
• Assist patrons with the use of library resources and technology applications.
• Triage requests for materials, information, and services.
• Refer complex questions to appropriate supervisor or staff.
• Work independently during scheduled evenings and weekends.
• Be responsible for library facility tasks, including opening/closing and emergency situations.

What This Job Offers

• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees