Library Assistant I-III

About the position

The primary purpose of this position is to assist the public, staff, and volunteers in the use of library facilities, equipment, computers, programs, services, collections, online catalog, and other resources over the phone, online, and in person. The role also involves performing a full range of basic library support tasks such as collecting cash, data entry, maintaining statistics, receiving and processing library materials, and recordkeeping while ensuring a safe and secure environment by monitoring patrons' adherence to library policies, procedures, and guidelines. Under the direct supervision of the Library Director, the employee works independently on assigned duties and responsibilities.

Responsibilities

• Serves as the initial contact for all patrons
• Prepares Library for opening and closing and maintains building security
• Performs circulation desk duties to assist patrons with their requests and directing patrons to the location of books and other library materials
• Provides reference services to patrons on a wide variety of subjects and educational levels
• Arranges and maintains library materials to ensure proper order on shelves
• Responds to questions and informs the public about library policies and procedures
• Resolves or refers patron problems and complaints
• Searches the library catalog and collections for holdings
• Performs basic maintenance to library materials and identifies materials in need of repair
• Performs routine technical processing and collection management tasks as assigned
• Performs other duties as assigned

Requirements

• High School Diploma or GED
• Some work experience which includes contact with the public
• General knowledge about books, reading, and use of libraries for Library Assistant I
• Two years of experience working as Library Assistant I for Library Assistant II
• Two years of experience working as Library Assistant II for Library Assistant III
• Associate's Degree preferred for Library Assistant III

Nice-to-haves

• Some college credits preferred for Library Assistant II
• Experience with integrated library systems and internet services
• Knowledge of standard library practices and procedures