Library Assistant 2 (Part-Time, On-Site)

Avenu Holdings LLC • Germantown, TN

3h • Onsite

About The Position

You create amazing experiences for our library patrons. You work cooperatively and effectively with others to deliver excellent service, resolve problems, and make decisions that enhance organizational effectiveness. You understand customer needs and enjoy connecting them with the right library materials. You engage well with others and are passionate about providing an exemplary customer experience. You share your passion for library services and enjoy talking about and offering meaningful recommendations of the latest books, movies, and music.

Requirements

• H.S. Diploma or GED required
• Excellent listening and communication abilities.
• Excellent customer service skills.
• Strong technology skills
• Proficient with Microsoft Office (Words, Excel, etc.)
• Ability to work a schedule which will include weekend and evening work.

Nice To Haves

• 2 - 3 year library experience preferred
• 2 - 3 years customer service experience preferred
• Experience with Polaris preferred
• Experience with Canva preferred
• Experience with digital resources preferred (Libby, Kanapy, etc.)

Responsibilities

• Plan and run library programs for adults.
• Continually looking for opportunities to have library patrons feel welcome and connected to library materials and services.
• Assist with circulation activities including patron orientation, creating displays, shelving, etc.
• Provide information regarding programs, events, conference rooms, etc.
• Address or escalates patron conduct or safety issues to appropriate management
• Supports other departments as needed.
• Know and understand the American Library Association’s Library Bill of Rights, Freedom to Read Statement and Freedom to View Statement, recognizing that freedom of access is a fundamental tenet of a public library.
• Follow all legal and policy requirements related to patron privacy and custodianship of patron records.
• Perform other activities as assigned.

Benefits

• Neumo offers a competitive benefits and compensation package and are looking for team members who will thrive in our dynamic environment.
• Neumo is an Equal Opportunity Employer. Selection for a position will be made without regard to race, religion, national origin, sex, political affiliation, marital status, non-disqualifying physical handicap, and age.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED