Library Aide

City Of AmesAmes, IA
6dOnsite

About The Position

The City of Ames, Ames Public Library has an exciting opportunity for Library Aide positions ! Under direction of the Operations Coordinator, prepare, inspect and re-shelve library materials; inventory materials, assist with acceptance of donated materials, empty drop box returns, and pick up materials around the library; assist library volunteers, customers, and library staff; other duties as assigned. This is a part-time position and requires working at least one evening shift a week and a rotating weekend shift. This position requires Library Aides to be scheduled to work at least 8 hours a week and less than 20 hours a week on average, the preference is for Library Aides to work approximately 12 - 15 hours per week. In order to be considered for these positions, all applicants must submit their online application by the deadline listed on this posting. Your application includes complete responses to the supplemental questions. Please keep in mind that submission of a resume in lieu of work history on your application or answering the supplemental questions is not sufficient. Applications submitted for this position by the application deadline may be considered for other openings in this classification for up to one year. This position is an ongoing, part-time, less than 20 hours per week position that is not benefit or paid leave eligible. Career Resources can be found at the library's online resources page. (https://tinyurl.com/4t95uxn9) Prepare materials to return to shelves; Inspect materials for completeness or damage; Document information about library materials; Perform inventory and shelf reading; Locate materials based on a list of criteria; Re-shelving materials; Assisting with acceptance of donated materials; Assisting assigned volunteers; Directing customers to library materials and resources; Emptying drop box returns; Picking up materials around the library; Answering customer questions related to policies and procedures; Assisting customers in the use of library services, facilities and equipment; Participating in special projects; Perform other duties as assigned. Each employee is expected to continually strive to bring shared values to life through our Excellence Through People organizational culture. ETP values include: committing to continuous improvement; inspiring creativity and innovation; being customer driven; making data-driven decisions; championing employee involvement; striving for excellence; having fiscal stewardship; acting with honesty and integrity; exhibiting leadership; choosing a positive attitude; respect and dignity for one another; promoting safety and wellness; and cultivating teamwork. For leaders, this includes creating a work culture that brings these values to life. For all employees, this includes maintaining a Total City Perspective. The purpose of ETP is to deliver exceptional services to the public at the best price, and for employees to experience an enjoyable and stimulating work environment.

Requirements

  • Must be at least 16 years of age at time of hire.
  • Knowledge of alphabetical and numerical order
  • Basic knowledge of technology such as computers and cell phones.
  • Skill in organization and attention to detail
  • excellent customer service skills.
  • Ability to adapt to change
  • ability to work independently and as part of a team
  • ability to work at a brisk pace
  • ability to commit to innovation and continuous improvement
  • ability to address customer questions and complaints in a friendly and professional manner
  • ability to navigate Dewey Decimal system
  • ability to navigate web-based applications
  • ability to share knowledge with new team members

Nice To Haves

  • Library experience.
  • Customer service experience.

Responsibilities

  • Prepare materials to return to shelves
  • Inspect materials for completeness or damage
  • Document information about library materials
  • Perform inventory and shelf reading
  • Locate materials based on a list of criteria
  • Re-shelving materials
  • Assisting with acceptance of donated materials
  • Assisting assigned volunteers
  • Directing customers to library materials and resources
  • Emptying drop box returns
  • Picking up materials around the library
  • Answering customer questions related to policies and procedures
  • Assisting customers in the use of library services, facilities and equipment
  • Participating in special projects
  • Perform other duties as assigned

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

No Education Listed

Number of Employees

101-250 employees

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