Library Aide (20105239)

City of Daly City, CA • Daly City, CA

278d • $19 - $0

About The Position

Library Aides provide customer service to library visitors. Duties include checking items in and out at the Checkout Desk, opening new library accounts, collecting fines and fees, shelving materials, and assisting library visitors in finding materials and using the computers. Other tasks may include processing materials, providing storytimes for children, and assisting with other public programs for children, teens and adults. This is an ideal job for someone who is friendly, computer savvy, enjoys working with the public, putting things in order, and is detail-oriented. Bilingual skills are desirable.

Requirements

• Graduation from high school or equivalent
• Knowledge of modern office and record-keeping procedures
• Ability to provide excellent customer service
• Ability to communicate clearly, both orally and in writing
• Ability to perform basic troubleshooting and assist patrons with computer use
• Ability to adapt to changing technology and working conditions
• Ability to learn the Dewey Decimal Classification System and library procedures
• Ability to interact positively and cooperate with co-workers
• Ability to function under demanding time pressure
• Ability to respond positively to supervision
• Physical ability to stand for extended periods, walk, bend, kneel, push wheeled carts, lift, reach overhead, go up and down stairs, and use a step stool
• Availability for evening and Saturday shifts is required

Nice To Haves

• Bilingual ability (Spanish, Mandarin, Cantonese, or Tagalog) is highly desirable

Responsibilities

• Check materials in and out
• Sort materials
• Open new library accounts
• Explain library policies and resolve disputes
• Collect fines and fees
• Assist library patrons with self-checkout and public-use computers, printers, photocopiers, and scanners
• Answer routine information questions
• Complete opening and closing procedures
• Perform related duties as assigned

Benefits

• This hourly position is not in Civil Service and does not receive benefits

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: High school or GED