Librarian II

City of Austin • Arlington, VA

4d • Onsite

About The Position

JOIN THE CITY OF AUSTIN TEAM At the City of Austin, we are more than just an employer—we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles – Empathy, Ethics, Excellence, Engagement, and Equity – anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee. What Makes the City of Austin Special? Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation. Value and Innovation : Work in an environment where employees are valued and innovation thrives. Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits. Retirement Security: Plan for the future with the City of Austin Employees' Retirement System. Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure. Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support. Career Growth: Advance your skills and expertise with professional development and leadership opportunities. Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration. By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country. Job Description: Librarian II Purpose: Under general direction, this position serves as team leader for clerical/circulation or technical staff in a branch or bookmobile of the Austin Public Library. Duties, Functions, and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists staff and public with use of electronic information sources, software, internet, and research databases. Delivers excellent internal and external customer service. Provides assistance/instruction on use of library facilities and resources. Conducts meetings, training sessions, and public educational programs. Provides training to other staff members. Evaluates collections of library materials and assesses collection per APL Collection Management policies and procedures. Works or travels to several locations to deliver programming and provides instruction and classes in the use of technology, issues related to workforce and economic development, and literacy. Creates, implements, and measures impact of public programs. Schedules, coordinates, and promotes library programming. Generates reports and statistics on programming, funding, and collection. Delivers library services through outreach and provides direct reference services to customers via in-person, telephone, email, and chat. Performs a variety of circulation or collection-related duties. Follows APL Security guidelines and procedures. Compiles bibliographies and updates user guides as needed. Performs original and copy cataloging. Resolves cataloging problems and maintains online public catalog. Responsibilities - Supervisor and/or Leadership Exercised: May provide leadership, work assignments, evaluation, and guidance to others. Notes to Candidate: Position Description: The Central Library Adult Services team is seeking an energetic, professional Librarian II to provide reference assistance and readers’ advisory in person, over the phone, and online. The Librarian II will also develop and present adult programs, provide instruction to customers and staff, create online content, and assist with collection maintenance. Adult Services librarians also assist customers with library services, collections, and technology. Please note that this is not a Bookmobile position.

Requirements

• Knowledge of public library issues and trends.
• Knowledge of books, electronic databases, internet resources, bibliographic sources, reference materials, circulation software, and library automation systems.
• Knowledge of reference tools and procedures.
• Knowledge of equity, diversity, and inclusion principles and practices in libraries.
• Knowledge of Federal, State, and Local laws.
• Knowledge of City practices, policies, and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software, including Microsoft Office products.
• Skill in data analysis and problem-solving.
• Skill in planning and organizing.
• Skill in reviewing material to ensure accuracy, completeness, and adherence to established formats and procedures.
• Skill in establishing and maintaining effective relationships with employees and the public.
• Ability to stay current on library profession and services by attending classes and seminars.
• Ability to perform professional cataloging, collection development, and reference work.
• Ability to use library automation and the internet.
• Ability to establish and maintain good working relationships with other City employees and the public.
• Ability to provide high-level customer service.
• Ability to work with people of diverse backgrounds.
• Graduation with a Master's degree in Library and Information Science from an ALA-accredited college or university, plus two (2) years of experience as a professional librarian.
• Valid Texas Class C Driver License.
• Must be able to stoop, bend, walk, and reach heights of six (6) feet.
• Must be able to lift or pull book bags and equipment up to fifty (50) pounds.
• Must be able to push loaded book cart/truck up to three hundred (300) pounds.
• Must have manual dexterity to operate computer keyboard.
• May be required to work in close/cramped quarters.
• For Bookmobile positions: Must be able to drive the vehicle (i.e., use of hand and foot controls, etc.) for several hours a day.
• Work may entail some exposure to outdoor temperature and weather conditions.
• Must have the ability to read, write, and speak fluently in English.

Nice To Haves

• Experience responding to customers’ inquiries using various formats, such as in-person, via telephone, or email, using clear and professional communication.
• Experience researching and referencing various information formats to effectively respond to questions and inquiries.
• Experience planning and implementing public programs.
• Spanish language proficiency preferred.

Responsibilities

• Assists staff and public with use of electronic information sources, software, internet, and research databases.
• Delivers excellent internal and external customer service.
• Provides assistance/instruction on use of library facilities and resources.
• Conducts meetings, training sessions, and public educational programs.
• Provides training to other staff members.
• Evaluates collections of library materials and assesses collection per APL Collection Management policies and procedures.
• Works or travels to several locations to deliver programming and provides instruction and classes in the use of technology, issues related to workforce and economic development, and literacy.
• Creates, implements, and measures impact of public programs.
• Schedules, coordinates, and promotes library programming.
• Generates reports and statistics on programming, funding, and collection.
• Delivers library services through outreach and provides direct reference services to customers via in-person, telephone, email, and chat.
• Performs a variety of circulation or collection-related duties.
• Follows APL Security guidelines and procedures.
• Compiles bibliographies and updates user guides as needed.
• Performs original and copy cataloging.
• Resolves cataloging problems and maintains online public catalog.
• May provide leadership, work assignments, evaluation, and guidance to others.

Benefits

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level