Liaison II, Cardiology – Full Time, Days (08HR)

Stanford Health CareStanford, CA
5d$33 - $37Remote

About The Position

Acquired job skills, policies, and procedures to complete assignments and tasks of moderate scope and complexity; exercises judgement within defined guidelines and practices to determine appropriate action. Performs work in assigned area(s) to develop expertise needed to be fully functional in an assigned specialty area/clinic.

Requirements

  • High School Diploma or GED equivalent
  • At least one year of overall experience

Nice To Haves

  • Associates degree in health-related field from an accredited college or university OR Bachelor’s degree Preferred

Responsibilities

  • Proficiency check in-check out process
  • Greets and welcomes patients and assists them with initial questions regarding appointments, payments, schedules
  • Answers multi-line phone, screens and routes calls, takes messages for clinic staff and physicians Assures appropriate verifications and authorizations are complete before patient sees provider
  • Provide doctor-patient support using reference documents and tools
  • Patient information management between providers, inpatient/outpatient care teams, and ancillary services
  • Utilize all functionality of the telephone system and electronic medical records systems in performing assigned job tasks
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