Liability Determination Adjuster - Houston (HYBRID)

Allstate • Houston, TX

385d • $38,002 - $65,000 • Remote

About The Position

The Liability Determination Adjuster at Allstate plays a crucial role in assisting customers with auto insurance claims following accidents. This position involves effective communication with various stakeholders, conducting thorough investigations, negotiating settlements, and ensuring accurate documentation of claims. The role requires a blend of customer service, investigative skills, and negotiation tactics to provide a seamless claims experience for policyholders.

Requirements

• Bachelor's degree preferred or equivalent professional experience.
• Strong interpersonal and communication skills with an emphasis on customer service.
• Ability to handle multiple tasks and prioritize effectively in a dynamic environment.
• Detail-oriented with a critical thinking mindset.
• Proficient in using technology and various software tools for claim processing.
• Familiarity with insurance policies and regulations is a plus.

Nice To Haves

• Experience in auto insurance claims processing.
• Active adjuster's license in TX, FL, or resident state.

Responsibilities

• Assist customers in navigating the aftermath of auto losses.
• Communicate effectively with policyholders, claimants, agents, witnesses, repair facilities, and contractors.
• Conduct thorough investigations and assess claims based on established processes.
• Negotiate settlements for insurance claims involving Allstate insureds.
• Maintain accurate documentation of claims in the claims system.
• Utilize various tools and software for claim processing and evaluation.

Benefits

• Competitive pay with support for continuous development and career advancement.
• Flexibility in scheduling and a time off policy that supports work/life balance.
• Initial and ongoing training to become proficient in the role.
• Comprehensive benefits including 401K/pension and education reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree
• Number of Employees: 10,001+ employees