Liability Claims Specialist

Coterie

7d • $75,000 - $105,000 • Remote

About The Position

Coterie is evolving its claims experience, and we need an experienced Liability Claims Specialist. You’ll be working closely with our Claims Leadership Team, assisting internal and external stakeholders. If you are a go-getter who has passion for commercial property and casualty claims and want to change the insurance industry, we want to talk to you!

Requirements

• Ability to work regular work the core hours of Monday-Friday 8:00am-5:00pm in your time zone. Additional off hours may be needed pending business needs.
• 5-7 years of work experience at an insurance company and/or insurance claims loss adjustment service provider resolving property and casualty claims.
• Considerable working knowledge of insurance industry and insurance claims operations particularly around commercial property and casualty claims, policy construction, ISO Commercial BOP forms.
• Proper adjuster licensing in all applicable states.
• Legal concepts and processes knowledge base
• Exceptional communication (written and verbal), influencing, evaluation, negotiating, listening, and interpersonal skills to effectively develop productive working relationships with internal/external peers and other professionals across organizational lines
• Strong time management and organizational skills
• Ability to take part in active strategic discussions
• Excellent collaboration skills, self-motivated and willing to take initiative
• Able to understand and synthesize day-to-day work within the team into trends, themes, successes and opportunities over periods of time
• Strong negotiation and persuasion abilities
• Exceptional interpersonal and client service skills
• Detail oriented and superior organizational skills
• Team player with the ability to collaborate with others
• Ability to work independently, with support, in a fast-paced, evolving environment
• Hands-on experience and strong aptitude with Microsoft Office

Nice To Haves

• College degree (preferred)
• Previous experience supporting a business through explosive growth
• Quality Assurance (QA), Continuous Process Improvement (CPI), User Experience (UX/UI), Design Thinking, Lean, Agile, Project Management (PM), and/or Product Owner (PO) experience
• AIC and PTC designations a plus

Responsibilities

• Develop and implement strategy to resolve Commercial Property and Casualty, General Liability, Property and Professional Liability claims of moderate level of severity and complexity, but may be required to handle volume
• Coordinate and collaborate with cross-functional Coterie team members on process, product, project, insurance, and other global enterprise initiatives
• Investigate claim and review the insureds' and claimants’ materials, documents, reports etc.
• Identify and assess coverage issues, draft coverage position letters, and retain coverage counsel, when necessary as well as review coverage counsel's opinion letters and analysis
• Develop and implement strategy relative to coverage issues which correlate with the overall strategy of matters entrusted to the handler's care
• Analyze coverage and damages for purposes of estimating, assessing and recommending reserves
• Maintain a diary of all claims, post reserves in a timely fashion, and expeditiously respond to claims inquiries from insured, counsel, underwriters, brokers, and senior management
• Negotiate resolution of claims
• Assist in the development, shaping, adherence to, and execution of best practices
• Maintain vendors list for field investigators, appraiser’s, experts, fraud investigators and CAT alerts.
• Maintain contact and oversight with the TPA claim staff
• Work with underwriting on appetite selection, form development.
• Identify and review of each jurisdiction's applicable statutes, rules, and case law
• Analyze, and direct initial risk transfer, subrogation/salvage action, additional insured issues, and contractual indemnity issues, to ensure equitable contribution across all claim stakeholders
• Retain counsel when necessary and direct counsel in accordance with resolution strategy
• Prepare and present written/oral reports to senior management setting forth all issues influencing evaluation and recommending reserves
• Travel to and from locations within the United States to attend mediations, trials, and other proceedings relevant to the resolution of the matter. Expected travel <5-10%

Benefits

• 100% remote
• Health insurance through Aetna (we pay 100% of premiums)
• Dental and vision insurance through Guardian (we pay 100% of premiums)
• Basic life insurance (we pay 100% of premiums)
• Access to flexible spending account (FSA) or health savings account (HSA) (for those using HSA eligible plans)
• 401K plan (up 4% match with immediate vest)
• Flexible PTO policy offering up to 3 weeks of time off to support onboarding and integration during the first twelve months of employment. After the first year of employment and effective as of the anniversary date, eligibility transitions to up to 4 to 5 weeks of time off annually to recharge and sustain long-term success.
• 12 company-paid holidays each year
• Annual salary estimated between 75,000-105,000 based on national data. Candidates who meet all the minimum requirements and possess additional relevant experience, as outlined in the job description, may be considered for a salary above the midpoint of the above range. Salary is based on internal equity; internal salary ranges; market data/ranges; applicant’s skills; prior relevant experience; degrees or certifications, etc.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 101-250 employees