Liability Adjuster I
About The Position
The Liability Adjuster I is responsible for the initial handling of claims involving straightforward coverage and liability issues. This role involves managing a caseload of non-complex claims and conducting thorough investigations to determine liability, assess damages, and identify any potential injury exposures. Leveraging a solid understanding of policy language, the adjuster will make informed coverage determinations under the guidance and support of a supervisor. Each day at AssuranceAmerica is different, but as a Liability Adjuster I you will: Initial contact with insured and claimants to determine coverage and liability exposure. Determine any injuries involved in the accident and develop the exposure, handling first call settlement injury claims and minor injury claims. Control expenses and adhere to company reserving philosophy by maintaining proper reserves on all pending claims/potential exposures. Meet and maintain general file handling goals and procedures as outlined by the company including maintaining a 1:1 closing ratio and status on diary reviews. Properly utilize underwriting and policy systems and understand its features and functionality, as needed. Attend any available seminars and classes applicable to this position and the skills required to meet the job duties and responsibilities. Continually ask questions and have a desire to develop additional skills to better investigate and evaluate claims.
Requirements
- Excellent communication skills with demonstrative ease with both verbal and written formats.
- Attention to detail and ability to multi-task.
- A high degree of motivation and team orientation.
- Direct, results driven, and dedicated to the success of the business and each other.
- Required Minimum one year experience handling auto claims.
Nice To Haves
- Bachelor’s degree or equivalent.
- Non-standard experience.
- Adjuster’s license in relevant state or the ability to obtain one quickly.
- Bilingual (English-Spanish).
Responsibilities
- Initial contact with insured and claimants to determine coverage and liability exposure.
- Determine any injuries involved in the accident and develop the exposure, handling first call settlement injury claims and minor injury claims.
- Control expenses and adhere to company reserving philosophy by maintaining proper reserves on all pending claims/potential exposures.
- Meet and maintain general file handling goals and procedures as outlined by the company including maintaining a 1:1 closing ratio and status on diary reviews.
- Properly utilize underwriting and policy systems and understand its features and functionality, as needed.
- Attend any available seminars and classes applicable to this position and the skills required to meet the job duties and responsibilities.
- Continually ask questions and have a desire to develop additional skills to better investigate and evaluate claims.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
51-100 employees
