LHUO Manager, Human Resources

Loews • Orlando, FL

234d • Onsite

About The Position

At Loews Hotels at Universal Orlando, our team members get to make a difference and have fun every day. Our world-class team brings to life the incredible, award-winning hotels located at Universal Orlando Resort. Named one of Central Florida's Top Workplaces and one of America's Best-in-State Employers by Forbes, we are committed to our “power of we” culture. Are you looking for a place where you can bring your authentic self to work every day and be able to connect, engage and delight? We offer excellent benefits and perks including one free meal per shift and free theme park access. We have a dynamic culture that makes every day interesting, challenging, fulfilling and fun. We embrace diversity at our core and offer the opportunity for all team members to reach their potential. We invest in training and development opportunities for all team members. We promote social responsibility by being a good neighbor in the community. We care for you, just as we care for others.

Requirements

• 3 years of functional HR experience across core HR areas (e.g., employee relations, onboarding, compliance, engagement).
• In-depth knowledge of employment laws, HR policies, and compliance practices required.
• Demonstrated ability to partner effectively with leadership to drive HR initiatives aligned with business goals required.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint required).
• Previous experience with HRIS systems; Workday experience required.

Nice To Haves

• Bilingual in English, Spanish and/or Creole is preferred.

Responsibilities

• Serve as the primary HR contact for your assigned functional division, supporting team members and leaders across multiple HR disciplines.
• Collaborate with the centralized shared services teams to ensure seamless HR service delivery.
• Partner with leadership to understand business goals and align HR strategies to support division objectives.
• Lead team member relations efforts, investigating concerns, resolving conflicts, and advising on policies and best practices.
• Champion team member engagement initiatives, working closely with leadership to implement programs that promote a positive employee experience and high morale.
• Guide managers through performance management processes including coaching, performance reviews, and development planning.
• Support onboarding and offboarding processes, ensuring a consistent and positive team member life-cycle experience.
• Monitor compliance with employment laws, regulations, and internal policies; serve as a resource on HR policy interpretation.
• Provide insights and reporting to leadership on key HR metrics including turnover, engagement, and workforce trends.
• Maintain accurate and confidential employee records and manage administrative HR duties as needed.

Benefits

• Competitive health & wellness benefits
• 401(k) & company match
• Paid Sick Days, Vacation, and Holidays
• Paid Bereavement
• Paid Pet Bereavement
• Training & Development opportunities
• Career growth
• Tuition Reimbursement
• Team Member Hotel Rates
• Discounted dry cleaning
• Free theme park access

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Accommodation