LG Home Solutions Operations Specialist

MarketSource • Johns Creek, GA

4d

About The Position

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments.
Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Requirements

• 2 years minimum experience in successful support roles
• Experience in merchandising project coordination
• Ability to meet deadlines with little supervision (Self-starter)
• Expert with Microsoft Excel, Word, and PowerPoint
• Good written and verbal communication skills.
• Ability to manage multiple projects at the same time
• Strong organizational, analytical, and problem solving skills.
• Understanding of business systems, business processes, and client expectations.
• Proactive, self-motivated, an entrepreneurial “can do” attitude.
• Working knowledge with the Internet and web based data collection and reporting
• Bachelor's Degree and/or equivalent work experience
• Physical ability to perform tasks that may require prolonged bending, stooping, reaching, twisting, lifting, pushing, pulling, walking, standing and moving items
• Requires the ability to move around the store, assist customers and maneuver merchandise when necessary
• Performs additional duties as assigned
• Ability to lift up to 20 pounds independently

Responsibilities

• Perform day-to-day administrative tasks associated with supporting operations management team and Client
• Establish and maintain good working relationships with operations management team as well as MarketSource field teams
• Ability to become proficient in the use of client reporting tools to enable the production of standardized and ad hoc reporting has needed
• Merchandising project coordination and related issues resolutions
• Main contact for the warehousing, part and shipping providers
• Coordinate merchandising and parts shipments to the field team
• Maintain the issue resolution tool
• Daily auditing of reports submitted by merchandising field team and follow-up on outstanding issue resolution
• Data integrity and location maintenance of The MarketSource Field Reporting Tool
• A core competency of relationship building and cross teaming skills

Benefits

• Medical, dental & vision
• 401(k)/Roth
• Insurance (Basic/Supplemental Life & AD&D)
• Short and long-term disability
• Health & Dependent Care Spending Accounts (HSA & DCFSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level