LFC Supervisor I

doTERRA International LLC•Lindon, UT

34d

About The Position

At doTERRA we encourage all employees to seek out opportunities that will expand their skill set. We strive to help achieve personal career goals by providing opportunities of growth and movement throughout the company. Job Description: The Fulfillment Supervisor leads and motivates fulfillment associates while ensuring customer orders are picked, packed, and shipped accurately and on time. This role is hands-on and accountable for daily fulfillment execution, productivity, quality, and safety within dōTERRA’s Fulfillment Center.

Requirements

2+ years of experience supervising fulfillment or distribution operations.
High School Diploma or equivalent.
Working knowledge of Warehouse Management Systems (WMS).
Experience operating or overseeing powered industrial equipment (forklifts, etc.).
Experience training, coaching, and developing hourly associates.
Strong understanding of fulfillment operations, order accuracy, safety, and productivity metrics.
Solid leadership, communication, and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office tools.
Natural sense of urgency with a competitive, results-driven mindset.
Continuous improvement mentality with a bias toward action.
Strong organizational and time management skills, with consistent punctuality.

Nice To Haves

4+ years of College Degree.
Experience with warehouse automation systems.
Experience with continuous improvement initiatives.
Experience with supply chain management.
Bilingual in English and Spanish.
Lean/Six Sigma Certified.
Project Management experience.

Responsibilities

Supervise fulfillment associates and daily outbound operations.
Lead by example through “managing by walking around” and working side-by-side with associates.
Manage, evaluate, and report on fulfillment productivity, quality, and labor efficiency.
Make personnel decisions including hiring, training, coaching, and corrective action.
Motivate team members to stay engaged, meet goals, and improve performance.
Ensure fulfillment processes support on-time shipment and order accuracy.
Develop, implement, and enforce safety procedures within the fulfillment area.
Delegate work, set clear expectations, and hold associates accountable to deadlines.
Apply Lean, Six Sigma, and 5S principles to improve flow, reduce waste, and increase throughput.
Drive continuous improvement and support strategic process and system decisions.
Coordinate picking, packing, staging, and shipping activities to meet volume demands.
Maintain accurate records, reports, and required documentation.
Partner with Inventory, Inbound, Shipping, and other departments to ensure smooth product flow.
Perform daily area walks to verify cleanliness, organization, safety, and readiness.
Ensure compliance with health, safety, and company standards.
Promote department goals and company initiatives with urgency and ownership.
Act as an ambassador of dōTERRA culture and leadership expectations.
Verify outbound orders, documentation, and shipments for accuracy and completeness.