Lexus Senior or Master Certified Technician

Hendrick Automotive Group•Charleston, SC

18h•Onsite

About The Position

The Lexus Senior or Master Certified Technician is responsible for identifying necessary vehicle service and performing the repair, service, and/or maintenance work. This role requires thorough knowledge of automotive parts and systems, demonstrable mechanical skills, and technical training or commensurate experience. The technician will perform services efficiently, follow dealership and manufacturer guidelines, and utilize available technologies to enhance customer experience. The position also involves maintaining a clean and safe work area, participating in required training, and adhering to company policies and safety regulations. Hendrick Automotive Group emphasizes core values such as Servant Leadership, Teamwork through Trust & Respect, Integrity, Commitment to Customer Enthusiasm, Passion for Winning, Accountability at All Levels, and Commitment to Continuous Improvement, fostering an environment where teammates are valued and empowered to exceed expectations.

Requirements

Ability to perform each essential duty satisfactorily
Thorough knowledge of automotive parts and systems
Demonstrable mechanical skills and knowledge
Technical training or commensurate technical experience required
Valid Driver’s License
Designated a Master Technician by respective manufacturer (ASE Master if only required by manufacturer)
State inspection/emissions license required by State
Completed manufacturer training including diagnostics, EV, diesel, specialty vehicles
Completed necessary manufacturer training to complete all warranty repairs on all model vehicles
Basic Computer skills to utilize timekeeping system
Ability to learn parts department computer inventory and ordering system
Ability to understand and follow instructions
Ability to communicate effectively with customers and company personnel
Regular and predictable attendance
Ability to read and comprehend instructions, correspondence, and memos
Ability to effectively present information in one-on-one and small group situations to customers and other employees
Ability to add, subtract, multiply and divide
Ability to apply common sense understanding to carry out instructions
Ability to deal with standardized situations
Ability to understand and follow technical manuals
High School Diploma or GED
5+ years of work experience in Automotive

Responsibilities

Examines customer vehicles
Identifies necessary vehicle repairs and maintenance
Estimates cost of repairs
Performs vehicle repairs and maintenance
Documents services performed
Performs services efficiently and according to dealership guidelines
Follows dealership and manufacturer service guidelines
Requests necessary parts
Effectively utilizes available technologies to enhance customer experience
Maintains CSI at or above Company standards
Maintains an organized, clean and safe work area
Participates in required training
Records all hours worked accurately in company timekeeping system
Follows Safeguards rules and regulations
Demonstrates the Company’s Core Values
Complies with Company policies and procedures
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties
Other duties as assigned