Level Attendant

Kraft Group • Foxborough, MA

107d

About The Position

The Suite Level Attendant is responsible for assisting with and coordinating every aspect of food and beverage service to 10-20 suites on an event day. This role serves as the direct contact for suite holders and their guests during the event. The Level Attendant will lead by example with high standards and customer service. Clear priorities and communication with Suite level staff and management are essential.

Requirements

• Prior banquet or restaurant experience.
• Experience dealing with high profile guests.
• Organized and attentive to detail.
• Effective communication skills, both written and verbal.
• Ability to perform basic math functions.
• Maintain a professional demeanor and appearance.
• Ability to work in a fast-paced environment.
• Must be 18 years of age.

Responsibilities

• Greet staff pre-shift to review and highlight the daily operation.
• Keep management aware of delivery times and issues that may affect a guest's visit.
• Act as the primary contact for employees and the Suite Holders.
• Follow stadium guidelines for code of conduct, delivery timelines, and guest services.
• Ensure a high level of customer satisfaction during events.
• Handle special projects and assignments as business dictates.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Food Manufacturing
• Education Level: High school or GED