Level 3 IT Support Technician
$52,000 - $62,400/Yr
Genesis10 - Monroeville, PA
posted about 2 months ago
Full-time - Mid Level
Hybrid - Monroeville, PA
251-500 employees
Professional, Scientific, and Technical Services
About the position
Genesis10 is seeking a Level 3 IT Support Technician for a contract to hire position. This senior role involves leading resolutions for advanced technical problems and mentoring junior team members, making it ideal for experts in IT support.
Responsibilities
- Lead resolutions for advanced technical problems in IT support.
- Mentor junior team members in technical support processes.
Requirements
- Expertise in IT support and troubleshooting advanced technical issues.
- Experience mentoring or leading junior team members.
Nice-to-haves
- Experience with hybrid work environments.
- Familiarity with various IT support tools and technologies.
Benefits
- Access to hundreds of clients with long-term relationships.
- Career-home opportunities within Genesis10.
- Experienced recruiting team support.
- Behavioral Health Platform.
- Medical, Dental, Vision insurance.
- Health Savings Account.
- Voluntary Hospital Indemnity (Critical Illness & Accident).
- Voluntary Term Life Insurance.
- 401K plan.
- Sick Pay (for applicable states/municipalities).
- Commuter Benefits (Dallas, NYC, SF).
- Remote opportunities available.
