Level 3 AIX/Linux Administrator
About The Position
The Level 3 AIX/Linux Administrator provides expert support for enterprise UNIX and Linux environments, including AIX LPARs and SUSE Rancher containers. Responsibilities include incident resolution, system administration, performance management, and disaster recovery. The administrator will lead transition and knowledge transfer activities and must possess strong communication skills. System Administration: Install, configure, and maintain AIX and Linux systems Manage user accounts, file permissions, and security policies Perform OS patching, vulnerability remediation, and configuration management Incident & Problem Management: Resolve complex incidents and service requests Conduct root cause analysis and implement permanent fixes Monitor system health and capacity, provide trending and usage reports Disaster Recovery & Business Continuity: Participate in DR drills and maintain backup/restore procedures Support annual IT DR tests and update runbooks Transition & Knowledge Transfer: Lead transition planning, knowledge acquisition, and playback sessions Prepare and update Documents of Understanding (DOU), SOPs, and escalation processes Conduct knowledge transfer sessions and ensure operational readiness Continuous Improvement: Develop and maintain continuous improvement programs Communication: Communicate incident status and major updates to stakeholders Collaborate effectively with internal teams and customer representatives Demonstrate clear, professional written and verbal communication Transition Activities: Lead transition phases: planning, knowledge transfer, secondary support, and primary support Organize and conduct knowledge transfer sessions with SMEs Prepare and maintain transition documentation and support handbooks Ensure smooth handover and operational readiness for steady-state support
Requirements
- Advanced expertise in AIX, Linux (SUSE, Red Hat), and virtualization (LPAR, VIO)
- Experience with enterprise monitoring, backup, and disaster recovery tools
- Strong troubleshooting and analytical skills
- Excellent communication and interpersonal skills
Responsibilities
- Provide expert support for enterprise UNIX and Linux environments, including AIX LPARs and SUSE Rancher containers
- Incident resolution
- System administration
- Performance management
- Disaster recovery
- Lead transition and knowledge transfer activities
- Install, configure, and maintain AIX and Linux systems
- Manage user accounts, file permissions, and security policies
- Perform OS patching, vulnerability remediation, and configuration management
- Resolve complex incidents and service requests
- Conduct root cause analysis and implement permanent fixes
- Monitor system health and capacity, provide trending and usage reports
- Participate in DR drills and maintain backup/restore procedures
- Support annual IT DR tests and update runbooks
- Lead transition planning, knowledge acquisition, and playback sessions
- Prepare and update Documents of Understanding (DOU), SOPs, and escalation processes
- Conduct knowledge transfer sessions and ensure operational readiness
- Develop and maintain continuous improvement programs
- Communicate incident status and major updates to stakeholders
- Collaborate effectively with internal teams and customer representatives
- Demonstrate clear, professional written and verbal communication
- Lead transition phases: planning, knowledge transfer, secondary support, and primary support
- Organize and conduct knowledge transfer sessions with SMEs
- Prepare and maintain transition documentation and support handbooks
- Ensure smooth handover and operational readiness for steady-state support
Benefits
- Discretionary Annual Incentive.
- Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
- Family Support: Ma ternal & Parental Leaves.
- Insurance Options: Auto & Home Insurance, Identity Theft Protection.
- Convenience & Professional Growth: Commute r Benefits & Certification & Training Reimbursement.
- Time Off: Vacation, Time Off, Sick Leave & Holidays.
- Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Industry
Professional, Scientific, and Technical Services
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
