Level 2 IT Managed Services Field Technician
Solace It Solutions•Kernersville, NC
416d•Hybrid
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About The Position
The Level 2 IT Managed Services Field Technician at Solace IT Solutions is responsible for providing both on-site and remote technical support to clients. This role involves installing, modifying, and repairing computer hardware and software systems, managing help desk tickets, and ensuring the smooth operation of clients' IT systems. The technician will also participate in various projects and be part of a rotating on-call schedule for after-hours support.
