Level 1 Technician
About The Position
Basic responsibilities · Availability to work a minimum of 40 hours during normal business hours of 8:30AM to 5:30PM · Ability to learn new technologies and adapt to new procedures as needed. · Valid driver’s license. · Travelling to and from client sites in Chicagoland for service calls as needed. Minimum qualifications · General knowledge of computers, particularly current Microsoft operating systems. · Experience with IT equipment deployment – preparation, imaging, delivery. · CompTIA A+ certification. · Familiarity with Microsoft application software-- Outlook, Teams, Word etc. · Experience configuring and troubleshooting LAN hardware and software. · Professional experience in a client-facing IT environment Additional qualifications · Other technical certifications (eg HPE, Microsoft, Network+). · Experience using and troubleshooting MacOS and iOS devices. · Experience with low-voltage cabling. · Active Directory or InTune administration. · Healthcare-specific IT applications (eg Epic). · Configuration, imaging and asset-tag application of desktop and laptop computers. · Inventory-control management of product prepared for delivery. · Assisting with project-based moves or installations. · Experience with IMACD (Installation, Move, Add, Change, Disposal) processes.
Requirements
- General knowledge of computers, particularly current Microsoft operating systems.
- Experience with IT equipment deployment – preparation, imaging, delivery.
- CompTIA A+ certification.
- Familiarity with Microsoft application software-- Outlook, Teams, Word etc.
- Experience configuring and troubleshooting LAN hardware and software.
- Professional experience in a client-facing IT environment
Nice To Haves
- Other technical certifications (eg HPE, Microsoft, Network+).
- Experience using and troubleshooting MacOS and iOS devices.
- Experience with low-voltage cabling.
- Active Directory or InTune administration.
- Healthcare-specific IT applications (eg Epic).
- Configuration, imaging and asset-tag application of desktop and laptop computers.
- Inventory-control management of product prepared for delivery.
- Assisting with project-based moves or installations.
- Experience with IMACD (Installation, Move, Add, Change, Disposal) processes.
Responsibilities
- Availability to work a minimum of 40 hours during normal business hours of 8:30AM to 5:30PM
- Ability to learn new technologies and adapt to new procedures as needed.
- Valid driver’s license.
- Travelling to and from client sites in Chicagoland for service calls as needed.
Benefits
- Paid time off
- Comprehensive benefits including Health, Dental, Vision, Life Insurance, and 401(k)
- Paid training and advancement opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
