Level 1 Desktop Support Technician
Atrium Staffing•Tampa, FL
37d•$25 - $30•Onsite
About The Position
The Level 1 Desktop Support Technician will work part of a team onsite at all large events and offices, supporting all hardware, software, and network devices for in-office employees and temporary event staff as needed. This is a fully onsite role that is contract to hire.
Requirements
- 3 - 5 years of experience in desktop support or a related field.
- Proficiency with Microsoft Intune and ticketing systems.
- Hands-on experience with Office 365.
- Advanced knowledge of Windows OS.
- Strong problem-solving and communication skills.
Responsibilities
- Provide exceptional technical assistance for Windows desktops, laptops, mobile devices, and peripherals.
- Diagnose and troubleshoot hardware, software, and network problems promptly and professionally.
- Work on desktop imaging, deployment, and patching processes through Microsoft Intune and Ninja One platforms.
- Administer and manage Azure Active Directory, Group Policy, and user account provisioning.
- Lead and coordinate desktop support initiatives, including hardware refreshes and software deployments.
- Document and maintain procedures, solutions, and best practices in the internal knowledge base.
- Install, relocate, configure, and customize workstations for temporary employees during events.
Benefits
- Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).
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What This Job Offers
Career Level
Entry Level
Industry
Administrative and Support Services
Number of Employees
101-250 employees
