Lessons Lead

The Guitar Center Company • Yorktown, VA

13h

About The Position

The Retail Lessons Lead is responsible for ensuring a great experience for all customers and students, by selling lessons, assisting customers with questions, and providing tours of the Lessons facility. ABOUT MUSIC & ARTS The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day. Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 200+ retail stores, 120+ educational representatives, and 300+ affiliate locations.

Requirements

• Associate degree (or 2 years of equivalent work experience)
• 3 year of relevant work experience in musical instruction (admin, retail non-instruction, etc.)
• Intermediate proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)

Nice To Haves

• 2-4 years of retail or lessons operation experience
• Skilled understanding of Music & Arts retail systems and processes

Responsibilities

• Increase the student count within the lesson program by driving and maintaining sales and promotional programs
• Lead, manage, and mentor others, ensuring policies and procedures are followed.
• Able to lead by example and develop the skills and capabilities of direct reports to ensure goals are met, providing effective positive and constructive feedback.
• Communicate with parents and students, ensuring an overall positive experience
• Provide guidance to instructors, their schedules (both teaching and non-teaching schedule), and students by coordinating lessons schedules with availability of the instructors
• Maintain and increase curriculum enrollment
• Ensure systems are functioning properly
• Maintain the lesson schedules for the facility
• Additional duties as assigned

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees