Lending Specialist-Sales (Consumer Loan Officer) - Colorado Springs, CO

Ent Credit Union • Colorado Springs, CO

119d • $22 - $25 • Onsite

About The Position

This is an in-office position based out of Ent Credit Union Headquarters in Colorado Springs. This is not a remote eligible position. This position is fully responsible for the attainment of all Direct Consumer Loan production goals as well as working as part of a global group towards the highest levels of member satisfaction and attainment of other KPI goals. Consumer loans will be originated, and loan closings will be facilitated/funded by members of the lending sales team via our center network, lending center, web, video calls, or other delivery methods. All members of the lending sales team will be charged with helping existing members, and potential members maximize the benefits of their Ent relationship. This will be accomplished through a consultative sale/service approach that helps members realize the value of product and service offerings here at Ent; whether they be consumer loan related or otherwise, through account management and business development endeavors that will include both internal and outbound pursuits, and by utilizing their expertise, training and experience to help members in a productive financial counseling capacity at all levels of the consumer lending process, including delivering denial loan decisions.

Requirements

• High School Diploma/G.E.D. or equivalent.
• 2+ years' experience in a financial services institution.
• 6+ months experience with Consumer or Mortgage Loan Origination.
• Knowledge of Credit Reporting/Scoring.
• Knowledge of Personal Finance - auto buying, real estate lending, current affairs related to consumer Finance.
• Knowledge of Lending Regulations related to consumer lending.
• Strong critical thinking / analytical skills.
• Exceptional verbal and written communication skills.
• Capacity to learn and execute new sales skills.
• Typing skills - 30 words per minute or more.
• 10 Key by touch.
• Proficient with the Microsoft Office suite (Word, Excel, Outlook) and Lending Software.

Nice To Haves

• 1+ years' experience as an Ent MSR-LC.

Responsibilities

• Interview applicants about financial history and future financial goals while submitting loan applications.
• Provide a channel where members can receive the highest level of expertise and guidance through their loan process to accomplish their financial goals.
• Internal and External Business Development and Account Retention/Management.
• Control loan runoff and increase interest/fee income.
• Reporting and tracking. Help identify trends that can be addressed to improve service and productivity.
• Supporting Education and Service Teams. Provide means to reach service level agreements.
• Self Development in the areas of personal/consumer finance and sales. Improve effectiveness and profitability.
• Adhere to Ent policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Benefits

• Affordable insurance, 24/7 doctor access, and a nationwide provider network.
• 401(k): 3% automatic contribution after three months, plus up to 6% matching.
• 16 days of paid time off (PTO) plus 9 paid holidays during the first year.
• Paid time off to give back to the community.
• Up to $10,000 annually for higher education and assistance for certifications.
• Significant savings on home, car, and personal loans.

What This Job Offers

• Industry: Credit Intermediation and Related Activities
• Education Level: High school or GED