Lending Operations Manager CRE Loan Servicing
About The Position
About this role: Wells Fargo is seeking a Lending Operations Manager in our Commercial Real Estate (CRE) Loan Operations group as part of our CIB Lending Operations Division. In this role, you will: Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities Engage stakeholders and internal partners associated with the Lending Operations functional area Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area Participate in the formulation and implementation of new and revised systems, policies, and guidelines Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers Manage allocation of people and financial resources for Lending Operations Mentor and guide talent development of direct reports and assist in hiring talent
Requirements
- 5+ years of Transactions and Processing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 2+ years of Leadership experience
- Ability to work in office at posted location for a minimum of three days per week
- Ability to work additional hours as needed
- Position is not eligible for Visa sponsorship or transfer or a Visa sponsorship
Nice To Haves
- Commercial operations experience
- Loan IQ proficiency
- Project management experience
- Advanced Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
- Advanced ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Excellent verbal, written, and interpersonal communication skills
- Leadership skills including coaching, training, and mentoring
- Ability to take initiative, identify opportunities and implement change
- Ability to identify risk exposures and propose solutions
- Ability to research and report on a variety of issues using problem solving skills
- Ability to assess current processes/procedures and make recommendations for efficiency
- Ability to track and report, help identify and streamline processes
- Solid conflict management and decision-making skills
Responsibilities
- Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team responsible for loan processing, documentation, pre-closing or closing tasks, loan monitoring, loan servicing, or underwriting activities
- Engage stakeholders and internal partners associated with the Lending Operations functional area
- Identify and recommend opportunities for process improvement and risk control development within Lending Operations functional area
- Participate in the formulation and implementation of new and revised systems, policies, and guidelines
- Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies
- Make credit decisions and resolve issues regarding performance of a business unit or functional area to ensure business objectives are met
- Interpret and develop policies and procedures for functional areas with low to moderate complexity, and with accountability for special portfolio segments requiring focused management
- Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers accountable for providing quality customer service to internal or external customers
- Manage allocation of people and financial resources for Lending Operations
- Mentor and guide talent development of direct reports and assist in hiring talent
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
