Lending Operations Analyst I

Simmons Bank • Little Rock, AR

83d

About The Position

The Lending Operations Analyst I, as a member of the Operation's Team that supports the processing for all bank's portfolio loan, is responsible for performing a wide variety of bank operational duties in a high impact and deadline driven environment. The Lending Operations Analyst is regarded as a leader within the bank and acts as a liaison between lending functions and operations. The Lending Operations Analyst provides project management leadership for loan development projects as well as participating in communications and compliance related efforts.

Requirements

• Ability to design the end-to-end workflows of other associates.
• Ability to lead the work of other associates.
• Ability to perform tasks quickly and accurately.
• Ability to lead a team to accomplish shared goals.
• Ability to solve practical problems and interpret a variety of instruction provided in written and/or oral form.
• Ability to read and interpret documents such as procedures manuals, general business correspondence and/or journals or government regulations.
• Ability to read and comprehend complex instructions, correspondence, and memos.
• Ability to read, analyze and interpret financial reports and/or legal documents.
• Ability to effectively speak, respond to questions, and present information to various audiences.
• Ability to maintain effective interpersonal relationships with management and team members.
• Ability to function in a multi-task team environment, strong organizational and time management and verbal and written communication skills.
• Strong oral and written communication skills.
• Strong organizational, problem solving, and planning skills with the ability to set priorities.
• Must possess excellent telephone and customer service skills.
• Specific loan operations knowledge required.

Nice To Haves

• Some college/university experience or an Associate degree preferred.
• Three to five years of related experience required; banking operations and/or customer service experience preferred.

Responsibilities

• Acts as a resource and/or liaison for problem solving regarding all loan operational, procedural, training, and logistical issues.
• Ensures all departmental documents and activities are performed in compliance with applicable laws, regulations, policies, and procedures as applicable to this position, including completion of required compliance training.
• Acts as a project manager to ensure timely and effective implementation of changes in the unit.
• Collaborates with loan operations managers and supervisors on the delegation of workload duties of other associates to help ensure the workflow is processed timely and efficiently.
• Examines work in progress to ensure accuracy and timeliness and communicates any issues to management.
• Recommends changes or alternate ways in processing methods to improve operating efficiency and service levels.
• Receives and handles inquiries from both employees and stakeholders from throughout the enterprise.
• Collaborates with management and supervisors as the designated subject matter expert (SME) for the unit.
• Maintains detailed records on all work responsibilities as required.
• Performs assigned special projects.
• Performs other duties and responsibilities as assigned.

Benefits

• Equal Employment Opportunity Information: Simmons First National Corporation and its subsidiaries are committed to a policy of equal employment.

What This Job Offers

• Industry: Securities, Commodity Contracts, and Other Financial Investments and Related Activities
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees