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The Lender Placed Analyst I (LPA I) at Proctor Loan Protector plays a crucial role in providing information and assistance in the placement of insurance and the utilization of Proctor's various products and programs. This position is designed for individuals who are self-starters and committed to delivering the best service to customers. The LPA I is expected to effectively problem-solve issues that may arise during the insurance placement process, ensuring that clients receive timely and accurate information. This role involves performing both technical and administrative tasks, which include maintaining client documentation and processing files in collaboration with the Outsourcing Operations team. In this position, the LPA I will engage in daily file processing, letter generation, refund processing, billing, and payment reconciliation. The analyst will also be responsible for maintaining client documentation and resolving any problems that may occur. A significant aspect of the role is to maintain frequent and open communication with clients, demonstrating sensitivity to their changing needs and requirements. The LPA I must possess strong communication skills, both verbal and written, and be proficient in using computer applications to manage tasks effectively. The work environment at Proctor Loan Protector is described as fun and rewarding, with a strong emphasis on teamwork and career growth. Employees are encouraged to highlight their skills and feel valued within the organization. The company is committed to fostering a diverse workplace that supports personal growth and offers various career paths as it continues to expand.
